Executive - Trainer

Role overview

This is an on-site field trainer position for Purplle stores and EBOs in the Greater Kolkata Area. The role focuses on supporting retail sales and operations teams through structured learning, on-floor coaching, and effective training delivery for beauty advisors as well as ASM/SM teams.

Qualifications and experience

Applicants should hold any graduation degree and bring at least 4 years of hands-on retail training experience in a field or on-floor setting.

Key responsibilities

• Work closely with retail sales and operations teams to achieve shared business goals by following the centrally designed training journey.
• Support and execute learning and development initiatives for beauty advisors and ASM/SMs.
• Create and deliver training content for beauty products across makeup, skincare, fragrances, and accessories, with emphasis on product understanding, selling approaches, and brand values.
• Lead interactive sessions, identify learner gaps, track progress, address challenges, and share updates with management in a timely manner.
• Plan training calendars and adapt curriculum to suit the needs of the specific retail region.
• Review training data and prepare reports covering effectiveness, completion levels, and learner engagement.
• Encourage stronger participation from line managers and help build a more active training culture.
• Maintain strong working relationships with cross-functional teams and represent the brand professionally.
• Help develop, organize, and refresh training manuals, visual aids, and other learning resources for store frontline roles.
• Deliver soft-skills, product refresher, grooming, etiquette, and on-the-job training sessions for new hires.
• Train beauty advisors on their key responsibilities and performance expectations.
• Assess BA performance and training outcomes, then suggest improvements where needed.
• Follow MIS requirements, SOPs, and all training/performance trackers.
• Participate in Train-the-Trainer programs to strengthen skills in line with business requirements.

Required skills and competencies

• Strong understanding of the beauty and wellness industry
• Experience in training, content development, or learning administration
• Clear communication and interpersonal ability
• Team collaboration mindset
• Fluent English communication
• Customer service orientation
• Planning and organizing skills
• Problem-solving ability
• Process-driven approach
• Basic data handling and Excel knowledge
• Ability to manage competing priorities
• Good time management

Additional information

This role requires regular coordination across teams, adherence to the training calendar, and ongoing support for store-level learning initiatives. No salary, perks, or number of openings were specified in the source.