Housekeeping Supervisor

Role overview

As a Housekeeping Supervisor with Hilton in Alice Springs, Northern Territory, you will lead the upkeep of guest-facing and public areas, making sure cleanliness, presentation, and maintenance consistently meet the hotel’s standards. The role is central to creating a welcoming stay by supporting smooth housekeeping operations and reinforcing a warm hospitality experience.

Key responsibilities

• Guide and encourage housekeeping team members to keep rooms and shared spaces clean and efficient.
• Inspect guest rooms and public areas on a regular basis to confirm standards are being met.
• Track, manage, and replenish cleaning supplies and equipment as needed.
• Respond to housekeeping-related guest concerns and requests in a professional manner.
• Support training efforts and ongoing development for housekeeping staff.
• Work closely with other departments to keep operations running smoothly and maintain guest satisfaction.
• Record housekeeping activity, performance information, and guest feedback accurately, and send status updates on public areas to the Executive Housekeeper.

Qualifications and expectations

Hilton looks for team members who reflect its core values: genuine hospitality, integrity, leadership, teamwork, accountability, and a strong sense of urgency and discipline. To be successful in this role, candidates should bring experience in housekeeping or hospitality management, along with the ability to lead people, stay organized, and notice details that affect quality.

Required background

• Prior experience in housekeeping or hospitality management.
• Proven ability to supervise and coordinate a team.
• Strong attention to detail and well-developed organizational skills.
• Clear communication and good interpersonal skills.
• Capability to manage several priorities at once and decide what needs attention first.
• Working knowledge of housekeeping processes and service standards.

About the employer

Hilton is a global hospitality company known for creating memorable guest experiences and fostering a strong workplace culture. With a presence across the world and a long-standing focus on service, Hilton emphasizes teamwork, growth, and excellence for both guests and team members.

Additional information

This is a full-time, on-site position based in Alice Springs, Northern Territory, Australia. No salary details, number of openings, or start date were provided in the source information.