Operations Assistant

Role overview

CECA Audit & Conseil is hiring a full-time Operations Assistant in Sunshine Coast, Queensland, Australia. The position is set up as a hybrid role, allowing partial work-from-home flexibility while still requiring some on-site presence.

What you'll do

You will assist the operations function with everyday administrative coordination and support tasks. The role focuses on helping the team run smoothly, keeping communication flowing, and contributing to efficient operational delivery.

• Handle day-to-day administrative support for the operations team.
• Help with operational workflows and process-related activities.
• Keep internal communication channels active and effective.
• Coordinate schedules and related planning tasks.
• Respond to customer service enquiries and help maintain positive client interactions.
• Maintain accurate records and supporting documentation.
• Assist with operational projects as needed.

What we're looking for

The ideal candidate should have a solid understanding of operations and operations management basics, along with strong analytical ability, attention to detail, and practical problem-solving skills. Clear written and verbal communication is important, as is a customer-focused mindset. Good organisation, time management, and the ability to work effectively both alone and with a team are also essential. Familiarity with common business software, such as Microsoft Office Suite, is expected. Experience in a similar administrative or operations support role would be beneficial.

Qualifications

• Working knowledge of operations and operations management concepts.
• Strong analytical thinking, problem-solving ability, and close attention to detail.
• Excellent written and spoken communication skills.
• Customer service experience with an emphasis on maintaining good client relationships.
• Strong organisational skills and effective time management.
• Comfort using relevant software tools and platforms, including Microsoft Office Suite.
• Ability to perform independently and collaborate well in a hybrid environment.
• Prior experience in an administrative or similar support role is an advantage.