Operations Assistant

Role overview

Tranzit Group is looking for an Operations Assistant to join its busy Masterton-based team in the Wairarapa. The organisation is a well-established transport and tourism provider operating across New Zealand, and this position is intended to strengthen day-to-day service delivery and support the driving team.

In this role, you will contribute to operational coordination and administration, and you may also provide driving support when needed.

Key duties

• Assist the Operations Manager and the broader team with administrative and operational tasks.
• Handle weekly banking, process driver timesheets each day, and complete back costing work.
• Help coordinate rosters for urban services, tours, and charters.
• Order and process uniforms, stationery, and other depot-related supplies.
• Support customers with a high level of service and help manage bookings and enquiries.
• Take part in an after-hours rotating on-call roster.
• Provide driving assistance, including a daily school run and other driving duties as required.

What the role calls for

• Strong communication skills and a genuine comfort in speaking with people.
• Ability to juggle multiple tasks while staying organised and administratively accurate.
• Confidence using computers and adapting to new systems and software.
• Good judgement in prioritising work and resolving problems.
• A positive mindset and eagerness to learn.
• Either hold a Class 2 licence and P endorsement, or be willing and able to obtain them with support.

About the employer

Tranzit is a family-owned New Zealand company with 100 years of experience in bus and coach services. The business employs more than 2000 people nationwide and is recognised for delivering transport and tourism services with a strong focus on health, safety, and wellbeing.

Additional information

This position includes after-hours support through a rotating on-call arrangement. The successful candidate will need to pass police vetting and a drug and alcohol test as part of pre-employment screening. Applicants must also have New Zealand residency or a valid New Zealand work permit.

Applications are being reviewed as they come in. The closing date for applications is 26 Jul 2026. For role-related questions, contact Ruth Osmond on 0274442582.