Hire Controller

About the role

Speedy is a major UK hire specialist offering a broad selection of tools, specialist hire equipment, plant, and support services for projects of every kind. This position is for a Hire Controller based in Poole, working from the depot and playing a key role in day-to-day operations, sales support, and customer service.

What you'll do

The Hire Controller manages the hire journey from order receipt through to delivery and collection. The role involves coordinating closely with teams across the depot, keeping in contact with stock colleagues, drivers, and engineers, and making sure customers receive the right equipment without unnecessary delays.

This is a desk-based position that depends heavily on relationship management, clear communication, and smooth internal coordination to keep service levels high and customers satisfied.

Working pattern

Working hours are Monday to Friday, 07:30 to 17:00, averaging 42 hours per week.

What you'll need

Success in this role calls for strong organisation, confident written and verbal communication, adaptability, and a genuine willingness to learn and grow. A full driving licence is required, along with prior experience in the hire sector or in a comparable sales or operational environment. You should also be able to support the wider team in delivering the ESG strategy, Decade to Deliver.

Benefits and rewards

Speedy offers a range of employee benefits, including annual leave, life assurance, a pension scheme, canteen facilities, a 95% discount across the Speedy brand, training and development opportunities, a Voluntary Health Cash Plan, shopping discounts through My Staff Shop, access to the Green Commute Initiative cycle scheme, and employee assistance support through PAM for confidential help with wellbeing, divorce, legal matters, and financial management.

Additional information

Speedy promotes an industry-leading Work Life Balance initiative and offers a variety of flexible working arrangements where possible, including flexible start and finish times, shorter days, term-time hours, and job share options. The company also provides a Career Line of Sight framework to help colleagues understand routes for progression within the Speedy Group.

Vacancies may close before the advertised end date if the business receives a high number of applications, so early completion of the application is recommended. Some positions within the Speedy Group UK&I may require DBS, credit, or security clearance checks. All appointments are subject to proof of the right to work in the UK by the start date. Speedy is an equal opportunity employer and welcomes applicants from all backgrounds, with no discrimination based on ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran status, neurodiversity, or disability.