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Role overview

O'Reilly Consulting Group is recruiting on an exclusive basis for a receptionist to support Hugo Loonam Motors, a long-running family-owned motor dealership in County Offaly, Ireland. This role sits at the front desk and is central to delivering a positive, professional first impression for customers and visitors. In addition to customer-facing duties, the position includes day-to-day office administration and coordination support.

Key responsibilities

Greet customers and visitors in a professional, welcoming manner.
Answer incoming calls and route enquiries to the correct team or department.
Handle customer questions promptly and courteously.
Support appointment booking and scheduling when needed.
Enter customer details accurately and keep records up to date.
Monitor and manage email communication and general correspondence.
Perform routine administrative and filing tasks.
Work closely with colleagues in sales, service, and parts.
Keep the reception space neat, organised, and inviting.
Provide wider administrative assistance to the team as required.

Essential requirements

Some prior experience in reception, administration, or another customer-facing position.
Strong verbal and written communication skills, with good interpersonal ability.
Well-developed organisational skills and close attention to detail.
A polished, approachable, and professional attitude.
Comfort using computers, including Microsoft Outlook, Word, and Excel.
Ability to manage several tasks in a busy setting.
Positive mindset and willingness to contribute as part of a team.

Desirable experience

Background in the motor trade.
Exposure to customer management or appointment booking software.
Experience in a busy office environment.

Personal qualities

Friendly, approachable, and professional in manner.
Reliable, organised, and self-directed.
Customer-oriented with a strong service ethic.
Comfortable taking initiative and working independently.
Flexible and happy to assist colleagues when needed.
At ease interacting with people from varied backgrounds.

Why apply

This is a chance to join a respected family business where people are valued. You will become part of a supportive team and help maintain the high standard of customer service associated with Hugo Loonam Motors.

Receptionist

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