Client Advisor - UAE National

Role overview

Tiffany & Co. is seeking motivated UAE Nationals to join its retail team as Client Advisors. The brand is built on a long heritage of elegance, craftsmanship, and exceptional client service, and this role is central to delivering that experience in store.

As a Client Advisor, you will represent the Tiffany brand in every client interaction, combining strong service, sales focus, and a personal approach that makes each visit memorable. The position calls for someone who is self-driven, passionate about luxury retail, and committed to building lasting client relationships while contributing to store performance.

Key responsibilities

This role focuses on both sales growth and premium service delivery. You will be expected to develop client loyalty, support repeat business, and help achieve store sales goals across monthly, quarterly, and annual cycles.

You will also create standout client experiences on the shop floor by applying the Tiffany approach to hospitality, using store amenities effectively, and responding to client feedback and experience insights.

Sales responsibilities

Build stronger relationships with clients to encourage long-term loyalty and higher spend. Meet or outperform store targets on a monthly, quarterly, and yearly basis. Record client details accurately, nurture both new and existing client connections, and generate a meaningful share of sales through returning customers and core product categories.

Service responsibilities

Deliver polished and memorable service throughout every client interaction. Act as a visible ambassador for the Tiffany brand, bringing warmth and individuality to every selling moment. Follow the brand’s client experience standards and service behaviours, and use hospitality best practices to create a distinctive in-store experience.

Monitor client experience feedback and take practical action based on survey results and service insights to improve performance.

Requirements

• You must be a UAE National.
• Prior exposure to retail, luxury retail, or another client-facing role is preferred.
• A genuine commitment to customer service and premium client experience is important.
• Excellent spoken and written communication, along with strong interpersonal skills, is required.
• You should have a proven history of meeting or exceeding sales targets.
• Comfort working with a varied client base is essential.
• Experience using POS systems, client tracking tools, and Microsoft Outlook/email is expected.

Additional information

This opportunity is based in the United Arab Emirates and is intended for a full-time onsite retail role.