Customer Success Intern
Apport Software Solutions Private Limited
Mumbai, Maharashtra, India · Full Time internship
Jadilah yang pertama mendaftar
- Gaji
- Stipend: INR 8,000 – INR 10,000 / month
- Lamanya
- 6 months
- Awal
- Langsung
- Lowongan
- 5
Candidates must be available for a full-time, in-office internship in Mumbai, be able to start between 25th Jun'26 and 30th Jul'26, commit to 6 months, and have relevant skills and interests.
- Work mode
- Di kantor
- Pendidikan
- BTech, BCA, or related fields
- Resume
- Required to apply
Tentang program magang
About the internship
This internship is focused on supporting customer success operations for a SaaS product company working in conversational commerce. The selected intern will help onboard new clients, resolve customer queries, coordinate with internal teams, and contribute to improving the overall customer experience.
Key responsibilities
- Support the customer success team during the onboarding process for new clients.
- Learn client needs and help ensure their issues and questions are addressed quickly.
- Work closely with sales, product, and support teams to keep the customer journey smooth and coordinated.
- Monitor customer engagement and collect feedback to support ongoing improvements.
- Create reports and maintain records of customer conversations and related documentation.
Who can apply
This opportunity is open to candidates who can work full time from the office, can begin between 25th Jun'26 and 30th Jul'26, are available for a 6-month internship, are based in Mumbai, and have relevant skills and interests.
Other requirements
- Preference will be given to students currently pursuing BTech, BCA, or a related course.
- Candidates should have strong communication and problem-solving abilities.
- Good planning, organization, and multitasking skills are important.
- A customer-focused mindset and willingness to learn are expected.
Stipend
The internship offers a monthly stipend of INR 8,000 to 10,000.
Perks
- Certificate
- Letter of recommendation
About the company
Apport Software Solutions Private Limited is a SaaS product company that builds conversational commerce solutions to help brands drive relationship-led selling on WhatsApp. Its products, QuickSell and DoubleClick, are designed to turn conversations into conversions and strengthen marketing and sales through tools such as a central inbox, bulk broadcasting, analytics, bot studio, commerce cataloging, chatbots, and role-based access.
Additional details
This internship runs for 6 months, begins immediately, has 5 openings, and the application deadline is 2026-07-25 23:59:59.