Associate eLearning Developer

About the Organization

HCPro, LLC is a healthcare-focused provider of education, training, consulting, and information products designed to support regulation and compliance. The company helps healthcare organizations improve consistency and efficiency across the revenue cycle, with the aim of producing measurable gains in clinical quality, operations, and financial performance.

The business combines technology with subject-matter expertise to create practical learning solutions and to help professionals reach stronger outcomes in their work. It also partners with healthcare organizations to promote a stronger culture around education, compliance, and quality care, while improving revenue cycle results.

The organization works to connect people, process, and policy by applying knowledge of both acute and post-acute care environments to simplify complex compliance efforts and improve operational workflows.

Equal opportunity and diversity are part of the company's employment approach.

Role Summary

The Associate eLearning Developer will join the eLearning Production team and contribute to the creation, updating, and maintenance of high-quality online courses, instructor-led training materials, and related learning assets. The position calls for creativity, technical ability, and strong teamwork to deliver engaging learning content within project timelines.

Key Responsibilities

• Use Adobe Audition, Articulate Storyline, and similar tools to align audio with visuals, build and tailor layouts, edit learning content, and publish eLearning modules and supporting files.
• Handle the Request for Files queue by preparing editable course materials and source files for instructors and reviewers during the content review cycle.
• Support audio production by preparing narration scripts, creating AI voiceovers, checking sound quality, and placing audio into eLearning projects.
• Work the Quick Fix Jira queue by reviewing requested revisions, communicating with instructors and stakeholders, making content changes, and republishing updated materials.
• Coordinate with voice talent, content developers, external SMEs, and other eLearning team members to keep deliverables on schedule.
• Perform detailed quality checks to find and fix technical problems or content errors.
• Flag issues early and recommend practical improvements to processes and outcomes.
• Stay effective in a fast-moving, deadline-focused environment while maintaining strong quality standards.
• Contribute both independently and collaboratively to meet project goals.
• Keep work organized, handle multiple priorities, and adjust quickly when priorities change with limited notice.
• Assist with other projects and tasks as needed.

Requirements

• A bachelor's degree is mandatory.
• Strong working knowledge of Microsoft Office, especially PowerPoint.
• Ability to learn new software and tools quickly.
• Excellent written and spoken communication skills.
• Solid technical troubleshooting skills, including the ability to research and resolve technology or content issues independently.
• Strong organization and project management abilities with close attention to detail.
• Capacity to manage workload independently, balance competing priorities, and work with limited supervision.
• Good judgment in prioritizing urgency and importance across several simultaneous requests and projects.
• Consistent record of meeting deadlines in a fast-paced environment.
• Flexibility to adapt to changing business needs while protecting quality.
• Ability to work well on your own and within a team setting.
• Preferred: familiarity with Articulate 360.
• Preferred: experience with audio editing tools such as Adobe Audition, Audacity, or WavePad.
• Preferred: experience with Jira, Smartsheet, or similar project tracking systems.
• Preferred: background in eLearning development, instructional technology, digital media production, or a related area.

Additional Information

This role is part of a multidisciplinary, tech-enabled education business focused on improving revenue cycle efficiency through education. The work environment expects strong ownership, responsiveness, and adaptability in managing shifting deliverables and cross-functional coordination.

Diversity and Equal Opportunity

The employer states a commitment to diversity and equal opportunity.

Terms and Work Expectations

The position is full-time and remote. It is deadline-driven, may involve multiple concurrent projects, and requires the ability to accommodate changing priorities with minimal notice. No stipend or salary details were provided.