Lead Gate Attendant

Position Summary

The Lead Gate Attendant/Scale Operator oversees the accurate tracking of waste entering the post-collection site, collects applicable customer usage charges, and helps coordinate the day-to-day work of gate and scale staff with the Operations Clerk, Operations Supervisor, and/or Operations Manager. This role also helps ensure that all activities follow company policy and meet applicable federal and state rules.

Key Responsibilities

• Check special waste records to confirm they are completed properly, ensure manifests are logged accurately, and verify that Operations is completing required initial and random inspections.
• Carry out weekly radiation checks at the scale house where required.
• Report any problems with scale-house security systems to the Operations Clerk, Operations Supervisor, and/or Operations Manager, and arrange vendor repairs when needed.
• Review daily work schedules to estimate staffing needs for efficient scale-house coverage and adjust work methods when necessary to keep production on track.
• Recommend ways to improve operating methods, turnaround times, and the handling of inbound and outbound weight processing.
• Lead employees in completing assigned work, explain policies, instructions, specifications, blueprints, or job orders when needed, assign tasks, and coordinate shift or department activities with supervisors or managers.
• Train new team members or help with their training.
• Make sure the scale house is cleaned and restocked for the next shift at the end of each shift.
• Support the Operations Clerk with filing daily paperwork, resolving ticket discrepancies, reviewing video footage, and similar tasks.
• Identify the type of material coming into the facility so the customer can be billed correctly.
• Approve or refuse waste loads based on content and suggest alternatives when special waste, waste type, or local market training calls for it.
• Collect customer payments and issue receipts.
• Reconcile daily receipts to ensure accurate records and correct billing, then deposit the receipts into the safe depository.
• Record incoming waste using truck scales and computer systems and maintain an accurate total of material entering the facility.
• Inform operations about special waste or other special incoming loads, direct or dispatch as needed, and complete the paperwork required to process those loads.
• Answer calls and provide general information to callers.
• Keep the work area clean and orderly.
• Perform other related duties as assigned.

Qualifications

• Strong time-management skills, with the ability to complete personal tasks and staff-related responsibilities safely and efficiently.
• Clear communication skills and the ability to share operational issues with management; able to work well with others and encourage team performance.
• Good follow-through and the ability to stay on schedule and handle issues as they arise.
• Ability to follow company policies and rules, support safety standards, and act honestly and dependably.
• Prior experience handling cash and balancing receipts or cash totals.
• Experience using computers and different software programs in a non-home work setting.
• Previous work in the waste services industry.

Benefits and Compensation

Eligible employees may choose from the following benefits:

• Medical, dental, and vision coverage.
• Health care and dependent care spending accounts.
• Short- and long-term disability coverage.
• Life insurance and accidental death and dismemberment coverage.
• Employee and Family Assistance Program (EAP).
• Employee discount programs.
• Retirement plan with a strong company match.
• Employee Stock Purchase Plan (ESPP).
• Paid Time Off (PTO).

Additional Information

The responsibilities, duties, and skills listed here are intended to describe the general nature and level of work for this role. They are not meant to be a complete list, and they may change at the company’s discretion. This posting does not create an employment contract.

Equal Opportunity Statement

The company is an equal opportunity employer and considers all qualified applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran, genetic information, or any other legally protected characteristic. Questions about equal employment commitment may be directed to the AWARE Line at 1-866-3-AWARE-4.

About the Company

Republic Services is a major environmental services company offering recycling, waste, special waste, hazardous waste, and field services. The company focuses on circularity and decarbonization while serving customers across North America through local operations supported by standardized business practices.

In 2025, the company reported total revenue of $16.6 billion and adjusted EBITDA of $5.3 billion. It serves 13 million customers and operates more than 1,000 locations, including collection and transfer stations, recycling and polymer centers, treatment facilities, and landfills.

The company values safety, service, environmental responsibility, strong execution, and a human-centered culture. It also reports an employee engagement score of 86 and says its charitable and community grant efforts positively impacted 5.1 million people in 2024.

Strategy and Recognition

The company’s growth strategy centers on recycling and waste, environmental solutions, and sustainability innovation. Its recent recognition includes Barron’s 100 Most Sustainable Companies, CDP Discloser, Dow Jones Best-In-Class Indices, Ethisphere’s World’s Most Ethical Companies, Fortune World’s Most Admired Companies, Great Place to Work, and the S&P Global Sustainability Yearbook.