Credentialing Coordinator

Company Overview

Medical Associates Plus is a community-centered healthcare group dedicated to delivering accessible primary and specialty care of high quality. The organization serves patients and families in Augusta, GA, and nearby communities, with a strong focus on compassionate, patient-first service. The workplace encourages teamwork, professional conduct, accountability, and ongoing improvement, while also supporting employee growth through training, structured processes, and an inclusive, respectful culture.

Role Summary

The Credentialing Coordinator is a full-time, on-site position in Augusta, GA. The person in this role manages the full credentialing cycle for healthcare providers, including new credentialing, re-credentialing, and privileging, while staying aligned with organizational standards, payer rules, and regulatory expectations.

Key Duties

• Organize and oversee initial credentialing, re-credentialing, and privileging activities for providers.
• Gather, review, and confirm the accuracy of provider documents and supporting records.
• Keep credentialing files and databases current, complete, and well-maintained.
• Prepare and submit applications to insurance carriers, hospitals, and other relevant organizations.
• Track expiring licenses and certifications and follow up on items that are still outstanding.
• Ensure credentialing tasks are completed within required timelines.
• Work closely with providers, internal teams, and outside partners to answer questions and resolve issues.
• Support provider onboarding and ongoing participation with payers and facilities.

Qualifications and Experience

• Hands-on experience with provider credentialing and medical staff credentialing, including both initial and renewal processes.
• Working knowledge of medical terminology, healthcare paperwork, licenses, and certifications.
• Strong verbal and written communication skills, along with a service-oriented approach when working with providers, colleagues, and external organizations.
• Excellent attention to detail, strong organization, and the ability to juggle multiple priorities and deadlines in a busy setting.
• Comfort using office applications and databases; familiarity with credentialing platforms or payer systems is an advantage.
• Experience in a medical office, healthcare system, or managed care setting is preferred.
• A high school diploma or equivalent is required; additional training or certification in medical staff services or credentialing is considered a plus.

Additional Information

This is an on-site role based in Augusta, GA. The job is full-time. No salary, stipend, start date, or application deadline was specified in the source information.