Data Entry Clerk

Company Overview

Torentify is recruiting for a well-established HVACR business with over three decades of nationwide service. The organization has earned trust through a strong customer-focused culture, technical know-how, and durable partnerships with clients and business associates. With a mix of modern service tools and dependable operating procedures, the company aims to provide consistent service quality while staying a leader in its field. It emphasizes collaboration, ownership, operational discipline, and employee growth, offering a setting suited to professionals looking for stability and long-term advancement.

Role Overview

The Data Entry Clerk will support day-to-day operations by recording, updating, and organizing service information with accuracy. Acting as a key coordinator among customers, vendors, technicians, and internal teams, this person will help keep records current and communication flowing smoothly. The role involves maintaining work orders, tracking service activity, recording approvals, and assisting with billing-related paperwork. It is a strong fit for someone who is detail-oriented, comfortable in a structured environment, and experienced in administrative or customer-facing support.

Key Responsibilities

• Enter service-related information accurately and within required timeframes.
• Keep work order records current and update service details as changes occur.
• Log ETAs and follow up on service status updates.
• Record customer approvals for quotations in internal systems.
• Monitor order movement and verify that records remain correct.
• Support billing paperwork and other administrative tasks.
• Maintain organized records and documentation for operational use.
• Share information across clients, vendors, technicians, and internal departments.
• Help improve workflow efficiency through reliable data handling.
• Follow company procedures and documentation standards carefully.
• Respond to administrative needs and assist different teams as required.

Qualifications

• Prior experience in customer service, office administration, or a CSR-type role.
• High accuracy and strong focus on detail in data entry work.
• Ability to balance several tasks and work to deadlines.
• Good organizational ability and clear communication skills.
• Comfort using Microsoft Word, Excel, and Outlook.
• Willingness and ability to work only onsite.
• Strong time management and practical problem-solving ability.
• Experience in HVAC is an advantage, though not mandatory.
• Familiarity with Sampro or comparable service management software is beneficial.
• Ability to work well with coworkers and outside stakeholders.

Benefits

• Hourly pay between $20.00 and $21.00.
• Reliable full-time employment with an established organization.
• Opportunity to grow professionally and build a long-term career.
• Supportive team culture with collaborative working relationships.
• Exposure to HVACR operations and business processes.
• Access to development opportunities.
• Potential for long-term career advancement.

Equal Opportunity Statement

The employer follows an equal opportunity hiring policy and bases employment decisions on qualifications, skills, performance, and business needs. Hiring and workplace practices are carried out without discrimination based on race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, genetic information, or other protections under applicable laws. The company also aims to foster a workplace where diversity is respected and every person is treated with dignity.