Digital Transformation Program Manager

Role overview

Surf Coast Shire Council is seeking a Digital Transformation Program Manager for a temporary full-time assignment of 3 months at its Torquay head office. The role sits within the Information Technology area and offers a salary range of $127,592 to $141,166 per year, paid pro rata, plus 12% superannuation.

About Surf Coast Shire Council

Surf Coast Shire is known for its coastal lifestyle, world-class surf beaches such as Bells Beach Djarrak, the Great Ocean Road, and rainforest waterfalls. The area lies on the Traditional Lands of the Wadawurrung People and the Gulidjan and Gadabanud Peoples of the Eastern Maar Nation. Council describes its workplace as innovative, safe, respectful and supportive, with a strong focus on service quality, community outcomes and work-life balance.

Employees work together, see opportunity, do what they say, and make a difference. The organisation also offers hybrid and flexible working options, free on-site parking and a range of other workplace benefits.

What the role involves

In this position, you will guide a high-performing team responsible for delivering digital initiatives, business improvement work and organisational change that strengthen Council capability and improve service delivery. You will connect people, systems and processes across the organisation to deliver transformation that is well governed, effective and sustainable.

This is a chance to influence how Council operates and to support better outcomes for employees, the community and customers.

Key capabilities

• A practical, results-driven style with the ability to manage several priorities and keep delivery moving in a changing environment.
• Strong relationship management and influencing skills for working with a wide mix of stakeholders.
• Confident leadership with the ability to coach, support and motivate team members.
• Good judgement and a steady, solution-oriented approach when handling competing demands, risks and change.
• A mindset focused on continuous improvement, with the flexibility to adopt better ways of working.

Mandatory requirements

• A relevant tertiary qualification in project management, information technology, business, management or a related field, or equivalent experience in a comparable role. Qualification verification will be completed.
• Proven experience delivering digital transformation, business improvement, systems implementation or organisational change initiatives within agreed scope, timeframes and budgets.
• Strong project management delivery skills, including planning, governance, reporting, risk and issue control, budget monitoring, documentation, progress tracking, action coordination and management of multiple concurrent priorities.
• The ability to work strategically with business areas and stakeholders, convert business needs into practical delivery plans and support successful implementation and transition.
• Experience with procurement, vendor management and contract administration in technology, systems or service delivery environments.
• Well-developed communication, consultation and stakeholder engagement skills, including the ability to build effective working relationships, influence priorities, negotiate outcomes and lead change.
• Sound judgement, problem-solving capability and the ability to work under pressure while balancing competing priorities and risks.
• A current Working With Children Check.
• Permanent right to live and work in Australia.
• A police check suitable for the role, arranged by Surf Coast Shire Council. If the candidate has worked or lived overseas at any time, a complete international criminal history check is required; if they have only worked in Australia, a complete national criminal history check is required.

Workplace benefits

• Flexible work options, including work-from-home arrangements and flexitime.
• Employee Assistance Program and an award-winning wellbeing program.
• Learning and career development opportunities.
• Option to purchase additional annual leave.
• Free on-site parking.
• A workplace culture that values diversity, inclusion and equal opportunity.

Additional information

The position is temporary full time for 3 months. The salary is $127,592 to $141,166 per annum, pro rata, plus 12% superannuation. Applications must be submitted in Word or PDF format and include a cover letter with a statement addressing the selection criteria, along with a resume. Applications without the selection-criteria statement will not be considered.

Further role information, including accountabilities and selection criteria, is available in the position description. For questions about the role, contact Michael Dean, Manager Technology and Information on 5261 0600.

Council is an equal opportunity and child safe employer. Applications close at 11:59 pm Sunday, 5 July 2027.