Hire Controller

About the Role

Join a well-established equipment rental business and build your career in a fast-paced customer-facing environment. This position suits someone who enjoys working with tools and equipment and helping customers find the right solution for DIY, gardening, construction, and trade projects.

Key Duties

• Develop and maintain customer relationships over the phone and face to face.
• Take rental bookings, process payments, and keep the related paperwork in order.
• Support the smooth everyday operation of a busy trade counter.
• Guide customers on correct equipment usage and demonstrate items when needed.
• Carry out retail sales and merchandising, while keeping stock levels healthy.
• Work with the transport team to coordinate equipment availability and on-time deliveries.
• Keep the work area tidy, well organised, and safe.
• Make sure delivery agreements are completed, signed, and returned.
• Follow up with customers to confirm delivery and collection arrangements.
• Handle general administrative duties connected to transport.

What You Need

You should bring experience from a similar role, along with practical knowledge of tools and small plant equipment. The role calls for someone with strong organisation, close attention to detail, excellent communication, a customer-first mindset, and the confidence to take ownership of tasks. Good computer ability is important, as is the capacity to stay effective under pressure in a busy office environment.

Company Overview

KDM Hire is a dynamic and professional organisation that has grown into one of the leading equipment rental companies across the UK and Ireland. Backed by more than 35 years in the industry, the company is driven by a simple goal: do whatever it takes to provide customers with quality equipment and dependable service.

Values

The business places strong emphasis on pride in work, customer service, and teamwork. It looks for people who reflect its core values: positivity, responsibility, integrity, determination, and energy.

Working Hours

Monday to Thursday: 7:30am to 5:00pm
Friday: 7:30am to 4:00pm
One Saturday every 4 weeks: 7:45am to 12:00pm

Location

3 Alexander Road, Castlereagh, Belfast, Co. Down BT6 9HP

Salary

Pay is dependent on experience.

Additional Information

This employer is an Equal Opportunity Employer.

Applicants may submit a CV or a completed application form.