Payroll Advisor

About the role

This position sits within Primark’s People and Culture team in Reading, England. The role is focused on payroll accuracy, compliance, and operational support, while contributing to an inclusive workplace where colleagues are valued and supported.

Key responsibilities

• Oversee designated stores or areas, ensuring payroll information is entered correctly, payroll is prepared on time, and all required checklists are completed.
• Carry out first- and second-pass payroll audit reviews to verify correctness and adherence to standards.
• Guide and support payroll associates through training, day-to-day coaching, and buddy support.
• Keep payroll trackers, calendars, and audit records up to date, and handle post-payroll administrative work as well as payroll-related queries.
• Work with payroll advisors, specialists, and other stakeholders, including attending meetings and recording minutes.
• Adapt your workload to meet deadlines and progressively take on wider responsibilities across the team.

What the employer offers

The role comes with 27 days of leave plus bank holidays, along with the option to purchase 5 additional days. Benefits also include Tax Saver Tickets, access to a fitness centre, and a subsidised cafeteria.

Requirements

• Up to 2 years of payroll experience in either an international market or UK/NI payroll setting, together with a CIPP qualification or an equivalent credential.
• A strong sense of ethics and integrity, with good judgement about when issues should be escalated.
• A collaborative attitude, customer service awareness, and the ability to build effective relationships with stakeholders.
• Strong organisation skills, excellent attention to detail, and intermediate-level proficiency in Excel and MS Office.
• A drive to produce high-quality work and look for ways to improve processes.
• Confidence working in a fast-moving environment while staying accurate and focused.

About Primark

Primark describes itself as a people-led business with a culture built around care, dynamism, and working together. The company highlights its long growth journey from a first store in Dublin in 1969 to a business with a £9bn+ turnover, more than 80,000 colleagues, and over 440 stores across 17 countries.

Additional information

The employer states that reasonable adjustments can be requested during the recruitment process, including extra time or breaks during online assessments, a sign language interpreter, mobility access, or assistive technology. All offers are conditional on background checks, which may include right-to-work, reference and education checks, and for some roles criminal and financial checks.

Equal opportunity and workplace culture

The company emphasises an inclusive environment where individuality is recognised and colleagues are encouraged to feel a sense of belonging.