Prison Support - HMP Full Sutton

Role overview

This position is for an Operational Support Grade at HMP Full Sutton, where you would help keep a busy prison running efficiently and safely. The role is varied and active, combining desk-based duties with hands-on work such as lifting, carrying, escorting vehicles across the prison grounds, and other day-to-day support tasks.

What the job involves

You would be part of a team responsible for a wide range of operational support duties, including security checks and searches at the gate, handling deliveries, overseeing visitors, and monitoring phone activity and CCTV. The work supports the daily running of the prison and helps maintain order and safety.

Working pattern and location

This is a full-time onsite role in York, England, United Kingdom. The prison is in a rural location, so public transport may be limited. A driving licence and your own transport can be helpful, though they are not mandatory unless specifically stated otherwise. Shift start and finish times are fixed, so you must be able to travel to and from work punctually. The role includes a mix of shifts, including weekends and night shifts.

Who this role suits

You do not need formal qualifications for this job. It is suited to someone who communicates well, stays calm under pressure, uses good judgement, and works well as part of a team. The position can be a strong starting point for a career in the prison service.

Career value

Working as an OSG gives you valuable insight into how a prison operates. It may also open the door to other prison service roles, including the option to apply for the OSG to Prison Officer conversion route.

Pay and benefits

The salary for this role is £29,432. Alongside base pay, you can expect training and development opportunities, plus a range of Civil Service benefits.

Additional benefits

• 25 days of annual leave on joining, increasing to 30 days after 10 years of service, calculated pro rata
• 9 days of bank, public and privilege holidays
• Access to a funded Level 2 customer service apprenticeship
• Civil Service pension scheme
• Season ticket loans
• Retail discounts
• Employee Assistance Programme
• Cycle to Work scheme

Application note

If this opportunity matches your interests and strengths, you are encouraged to apply.