Valet

Position Overview

This role is based at The Shepherd Hotel in Clemson, SC. The valet associate supports a smooth guest arrival and departure experience by parking vehicles, handling luggage assistance, and serving in a guest-facing concierge capacity.

Core Duties

• Park guest vehicles safely in the hotel valet area, including vehicles of varying sizes.
• Protect guest belongings and property, with attention to vehicles and luggage.
• Help guests move luggage between the hotel entrance and guest rooms.
• Provide front-line concierge support such as restaurant suggestions, local area guidance, and transportation assistance.

Competencies

• Strong job knowledge
• Adaptability and flexibility
• Attention to quality
• Persistence and follow-through
• Productivity and pace
• Good organization
• Guest service orientation
• High effort and work ethic
• Dependable attendance and reliability
• Sound judgment and problem-solving
• Self-motivation and initiative
• Team collaboration

Licensing and Driving Requirements

• Applicants must complete a certification quiz/test for the role, which may include a ride-along or ride-behind assessment.
• Periodic ride-along or ride-behind evaluations are required.
• A valid, current driver’s license is mandatory, along with an acceptable driving record.
• If required by law, additional driver endorsements must be maintained.

Additional Driver Standards

• For vehicles covered by federal or state Motor Carrier Safety Regulations, the driver must be at least 19 years old and have 3 years of licensed driving experience.
• The candidate must be able to speak and read English sufficiently to deal with the public, understand traffic signals, answer official questions, and complete reports and records clearly.
• The person must be able to operate the vehicle safely.
• Good health and physical ability to perform all driving duties are required.
• A valid medical certificate is required.
• The driver may hold only one valid commercial motor vehicle operator’s license.
• A list of motor vehicle violations from the past 12 months, or a signed statement confirming no convictions in that period, must be provided to the employer.
• Any disqualified driver cannot be permitted to operate a commercial motor vehicle for any reason.
• The candidate must be qualified to drive a CMV and must pass a road test or equivalent assessment.
• All applicable state and federal Motor Carrier Safety Regulations must be followed.

Education and Experience

No formal education or prior experience is required.

Working Conditions

• Frequent lifting, carrying, or moving of items up to 50 lbs.
• Occasional lifting, carrying, or moving of items up to 75 lbs. with assistance.
• Proper lifting and moving techniques from the certification program must be followed.
• The job regularly involves standing, sitting, walking, reaching, using hands to handle or feel objects, and communicating verbally and by listening.