Assistant House Supervisor

About the Role

This full-time role is based in Warrnambool, Victoria, within the Out of Home Care Program. It supports the creation of a safe, steady, and therapeutic living environment for young people. When the House Supervisor is unavailable, you will take on the leadership role, guiding the residential care team and helping maintain day-to-day oversight. The position reports to the Residential House Supervisor and involves close collaboration with the House Supervisor and Residential Care Coordinator to deliver consistent, high-quality care.

What You’ll Be Doing

• Step into a leadership capacity when the House Supervisor is away.
• Provide guidance, support, and direction to the residential care team.
• Help maintain a stable and therapeutic home environment for young people.
• Work alongside the House Supervisor and Residential Care Coordinator to ensure quality care delivery.

What We’re Looking For

• Either leadership experience from another sector or solid residential care experience with the intention to move into leadership.
• A Diploma in Community Services, Social Work, or another closely related field.
• Proven background and understanding of the residential care sector.
• Awareness of Aboriginal culture and values, and an understanding of the challenges facing Aboriginal children, young people, and families.
• The capacity to form strong, supportive relationships with young people who may have trauma-related experiences and complex needs.
• Ability to develop or apply behaviour support approaches for children and adolescents.

Our Offer

• Pay is aligned to SCHADS Award Level 4 and will depend on your qualification and experience.
• Salary packaging support is available, with access to up to $18,550 per year to help reduce tax.
• Discounted Fitness Passport access for you and your family.
• Paid, role-specific training, including Therapeutic Crisis Intervention (TCI), Sanctuary, and Cultural Awareness training.
• Access to an Employee Assistance Program offering counselling, coaching, and health guidance, including nutrition support.
• The organisation operates under the Sanctuary Model, an evidence-informed framework focused on safety, coping, and healing.

Mandatory Requirements

• A valid driver’s licence.
• A satisfactory criminal history check, paid for by MacKillop.
• A current Employee Working with Children Check.
• A current NDIS Worker Screening Check for risk-assessed/client-facing roles; successful candidates may receive assistance with the application.
• First aid certification with at least 6 months of validity remaining.

Additional Information

MacKillop Family Services values diversity and is committed to safe, respectful, and culturally competent practice. The organisation aims to be welcoming and culturally safe for Aboriginal and Torres Strait Islander children, young people, families, and communities. Aboriginal and Torres Strait Islander people are strongly encouraged to apply. Shortlisting may begin immediately, so applications should be submitted as soon as possible. For enquiries, contact Jackie Schultz at Jackie.Schultz@mackillop.org.au.