Associate Product Manager - Data Projects

About PointClickCare

PointClickCare is a leading health tech company dedicated to helping providers deliver exceptional care. As a founder-led and privately held organization, we foster an environment where employees can innovate and shape the future of healthcare. With the largest dataset in long-term and post-acute care and a marketplace of over 400 integrated partners, our platform impacts millions of lives across more than 30,000 provider organizations. We are committed to research and development, reinvesting a significant portion of our revenue to provide employees with the resources needed for innovation. Recognized by Forbes as a top private cloud company and by Canada's Most Admired Corporate Cultures, PointClickCare offers a flexible, growth-oriented workplace with meaningful opportunities.

We empower our people to be architects of a smarter, human-first healthcare future, accelerated by AI. Our employees leverage AI as a catalyst for creativity, productivity, and informed decision-making, enhancing collaboration and improving outcomes. We actively seek AI expertise and invest in continuous training to nurture innovation.

Join us in redefining healthcare to ensure it thrives. Learn more about Life at PointClickCare and connect with us on Glassdoor and LinkedIn.

Position Summary

As an Associate Product Manager on the Senior Care Advanced Insights Team, you will support the development of data, analytics, and AI products designed to enhance care delivery. You will collaborate closely with Engineering and Product teams to deliver products that offer an exceptional user and customer experience. Your role involves maintaining a healthy product backlog and ensuring the tactical execution of product and operational strategies.

You will work under the guidance of Senior Product Managers, leveraging your natural curiosity and growth mindset to maximize the value delivered across various PointClickCare products.

Key Responsibilities

• Align with company strategy and translate it into product strategy and assigned scope.
• Develop deep product expertise for your assigned scope, understanding its functionality and customer value.
• Act as the voice of the customer for the scrum team, including engineering and UX, and collaborate with engineering leads on product delivery ceremonies.
• Manage a prioritized backlog and create user stories and acceptance criteria to guide engineering teams.
• Continuously identify opportunities for product and service improvement.
• Proactively identify, communicate, and coordinate with relevant stakeholders to manage risks effectively.
• Oversee the end-to-end data-to-insight pipeline, including ingestion, cataloging, normalization, model training, and deployment.
• Collaborate with engineering, data, and AI platform teams to ensure smooth data flow.
• Engage with customers to validate product-market fit.

Additional Information

This role is based in Mississauga, ON, and is a hybrid position. Employees in hybrid roles are expected to reside within commutable distance to the office and participate in weekly/bi-weekly/monthly team events. This is a mandatory requirement for this position.

PointClickCare is committed to Information Security. If hired, you will be expected to adhere to our information security policies and procedures, ensuring the protection of confidential and sensitive information. We may utilize AI tools to assist in the hiring process, such as reviewing applications and resumes, but final hiring decisions remain human-driven. For more information on data processing, please contact us.

PointClickCare is an equal opportunity employer. We do not discriminate or harass based on race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital status, disability, veteran status, genetic information, or any other protected status. We welcome and encourage applications from individuals with disabilities and provide accommodations upon request throughout the application process. Please contact recruitment@pointclickcare.com for any accommodation needs.

Your application information is processed and stored by Lever, in accordance with Lever’s Privacy Policy, to evaluate your candidacy and for potential future opportunities. We will delete or anonymize your information when there is no ongoing legitimate business need. For questions about data processing or to request access, correction, or deletion of your information, please contact PointClickCare's HR team at recruitment@pointclickcare.com.