Senior System Administrator

About the Company

Social Discovery Group (SDG) is a major global network of social discovery businesses that brings millions of people together through dozens of products. The company focuses on helping people overcome loneliness, isolation, and disconnection by making virtual intimacy a natural part of modern life. Its products are built to change how people meet, communicate, and form connections.

The company’s product portfolio includes social and entertainment platforms that help users connect across cultures and regions. Well-known brands in the portfolio include DateMyAge, Dating.com, EuroDate, Dil Mil, and Cupid Media. SDG operates in more than 150 countries.

It is an international organization with a team of more than 1,000 professionals and digital nomads working from many locations around the world, including Cyprus, Malta, the USA, Armenia, Georgia, Kazakhstan, Montenegro, Poland, Latvia, Serbia, Spain, Portugal, the UAE, Israel, Turkey, Thailand, Indonesia, Japan, Hong Kong, Australia, and others. The company has been recognized as a two-time “Great Place to Work” winner in the USA and Japan for 2024–2025 and as a Top-5 Company for Work-From-Anywhere Jobs by FlexJobs in 2025.

Role Overview

The IT Infrastructure team is hiring a Senior System Administrator to support internal employees in a global, remote-first environment.

Key Responsibilities

• Deliver technical assistance to employees across a distributed international workforce.
• Diagnose and resolve issues related to hardware, software, access, VPN, Citrix, and other system concerns.
• Administer user access, permissions, and account provisioning in Google Workspace and Active Directory.
• Set up and support Windows and macOS devices, including installing operating systems and configuring devices from the ground up.
• Work with mobile device management platforms such as Intune, Jamf, ManageEngine Endpoint Central, and similar tools.
• Track and manage incoming requests in Jira or other service desk tools while meeting SLA expectations.
• Maintain corporate IT assets and inventory records.
• Support internal events and office hub locations from an IT standpoint when needed.
• Partner with teams across the business to keep IT operations running smoothly and improve the internal support experience.
• Provide responsive, clear, and effective user support with strong problem-solving skills.

Required Skills and Experience

• At least 3 years of experience in corporate IT as a System Administrator or IT Support Engineer.
• Strong working knowledge of Google Workspace and Active Directory administration.
• Practical experience using MDM tools such as Microsoft Intune, Jamf, or equivalent solutions.
• Proven experience supporting both Windows and macOS environments.
• Ability to resolve a broad range of technical issues independently.
• Experience supporting VPNs, Citrix, and remote access tools.
• Understanding of ITSM and service desk workflows, with Jira or a similar platform.
• Excellent communication skills and a customer-first approach.
• Comfort working under pressure in fast-moving, high-priority situations.
• Proactive, detail-oriented, and solution-driven mindset.
• Fluency in Russian and English at intermediate level (B1) or above.
• Willingness to occasionally support office hubs or company events when required.

What the Company Offers

• Full-time remote work opportunity.
• 28 calendar days of vacation each year.
• 7 wellness days annually for personal rest or household matters without using sick leave.
• Referral bonuses of up to $5,000 for successful candidate recommendations.
• 50% reimbursement for professional training, international conferences, and meetings.
• Corporate discount on English language lessons.
• Health support: if corporate medical insurance is not available, the company may reimburse up to $1,000 gross per year for health insurance or medical expenses for the employee and close family members such as a spouse or children.
• Workplace support: employees in offices or coworking spaces receive equipped workstations and necessary equipment; in other locations, the company may reimburse workplace setup costs up to $1,000 gross once every 3 years for coworking rent or home office equipment such as a desk, chair, or internet.
• Internal gamified recognition program where employees can earn bonuses from colleagues and redeem them for merchandise, team-building activities, massage certificates, and more.

Additional Information

The employer states that the initial salary level or salary range will be shared with shortlisted candidates during the recruitment process and before employment begins.