Technical Writer

Role overview

This is a one-year contract opportunity for a Technical Writer working on Smart Grid and IoT products. The assignment is remote, with hybrid/remote flexibility mentioned in the source. The position is suited to someone with 1 to 4 years of experience, and candidates who have previously worked as Business Analysts are especially encouraged to apply.

The work will focus on documentation for a Smart Grid platform, including the existing Meta Alert application and planned product improvements. You will partner with product owners, engineers, and domain specialists to turn business and technical inputs into clear documentation that supports users, administrators, and internal teams.

Key responsibilities

The role covers the creation and upkeep of a wide range of documentation assets for Smart Grid and IoT solutions, including manuals, guides, and knowledge resources.

• Draft and update user manuals, administrator documentation, deployment guides, and other technical content for Smart Grid and IoT applications.
• Prepare installation instructions, API references, developer-oriented documentation, troubleshooting material, and knowledge base articles.
• Work with sensor-based monitoring systems, ideally including MSU and CAU sensors.
• Coordinate with engineering, product management, QA, and support teams to collect the information needed for accurate documentation.
• Record IoT system architecture, device flows, connectivity standards, and deployment steps.
• Write documentation for embedded systems, edge devices, cloud integrations, and device management platforms.
• Keep all documentation precise, consistent, and aligned with internal standards.
• Manage versioning and maintain documentation repositories.
• Support product releases by ensuring related documentation is current and complete.
• Assist customer onboarding by developing training content, FAQs, and practical best-practice material.
• Look for ways to improve documentation workflows, processes, and tools.

Requirements

• A bachelor's degree in Engineering, Computer Science, Electronics, Electrical Engineering, or a closely related field.
• Between 1 and 4 years of experience in Technical Writing, Business Analysis, or a similar function.
• Background in Smart Grid, Energy Management, Industrial IoT, or Electrical Monitoring domains.
• Working understanding of sensor-driven monitoring solutions, preferably with MSU and CAU sensors.
• Ability to document applications, dashboards, alerts, workflows, and monitoring platforms.
• Experience producing user guides, product manuals, training assets, and functional documentation.
• Familiarity with requirement writing, use-case development, process mapping, and stakeholder communication.
• Strong written communication skills with careful attention to detail.

Preferred background

Business Analyst experience is considered a strong advantage. Additional exposure to Smart Grid systems, energy analytics, and remote asset monitoring will be helpful. Familiarity with MQTT, Modbus, OPC-UA, REST APIs, and cloud IoT platforms, along with experience in Agile environments, is also preferred.

Engagement details

This is a one-year contract engagement based on a remote work model, with hybrid/remote mentioned in the source details. No salary or stipend information was provided.