Workshop Controller

Role summary

This opportunity is based at Stellantis &You Birmingham South in Birmingham, England, United Kingdom. It is a full-time permanent contract for a Workshop Controller within the aftersales function. The role offers an estimated on-target earning of £46,000.

About the role

The business is looking for an aftersales specialist who enjoys delivering strong customer service while helping build a team that achieves commercial results. Experience in a dealership or automotive setting is essential.

A valid UK driving licence is required for this position.

Key duties

• Coordinate workshop activity so jobs, people, and resources are scheduled effectively.
• Drive high repair standards and make sure each vehicle is completed to the expected quality.
• Support the rollout and use of digital tools and processes as part of the company’s digital transformation.
• Help team members grow through coaching, development, and training support.
• Oversee the movement and availability of parts needed in the workshop.
• Keep communication flowing across the department so everyone understands progress and priorities.
• Improve operational parts of the customer journey, including vehicle health checks.
• Maintain compliance with group finance controls, DVSA MOT requirements, and health and safety rules.

Candidate profile

You should bring prior experience in an automotive dealership environment and be comfortable working in a fast-paced aftersales setting. The role suits someone who can lead by example, manage workshop performance, and focus on first-time fix, sold hours, and efficiency.

Benefits and rewards

• Access to a company car scheme with up to two branded vehicles, including insurance, servicing, breakdown cover, and tyre cover.
• Discounts on new vehicles and aftersales services such as MOT, body shop work, parts, servicing, and tyres.
• Employer pension contribution of up to 7%.
• Annual leave starting at 22 days and rising to 26 days with service, plus bank holidays.
• Access to a wide discount portal with more than 500 deals.
• Enhanced maternity, paternity, and adoption leave.
• Employee assistance support with counselling, practical guidance, and digital resources.
• Occupational health support focused on physical, mental, and social wellbeing.
• Worldwide personal accident insurance.
• Training options and e-learning resources for ongoing development.
• Shared incentive plan to invest in the Stellantis Group.
• Health cash plan for claiming a share of everyday health expenses.
• Paid sick leave after completion of probation.

Equal opportunity and support

The employer states that it is an equal opportunity organisation and supports fair pay and hiring regardless of race, colour, religion, sex, national origin, sexual orientation, disability, or gender identity. It also holds Defence Employer Recognition Scheme Gold status for support of the armed forces community.

Candidates can request a conversation with the recruitment team if they need additional information or reasonable adjustments during the hiring process.

About the company

Stellantis &You is part of Stellantis, a global automotive manufacturer associated with brands such as Abarth, Alfa Romeo, Citroën, DS, Fiat, Fiat Professional, Jeep, Peugeot, Leapmotor, and Vauxhall. The company says it values growth, flexibility, and commitment, and offers a strong benefits package alongside competitive pay and bonus potential.