Administrative Assistant

Role overview

NS Dental Care is seeking an administrative assistant to support day-to-day office coordination and help keep internal processes running smoothly at the Markham, Ontario location.

Core duties

• Create, update, and carry out office policies and procedures.
• Prepare minutes for meetings, seminars, and conferences.
• Build and maintain efficient office routines and workflows.
• Arrange appointments and confirm schedules.
• Handle incoming phone calls, relay messages, and route calls appropriately.
• Review employee-related data and information.
• Respond to electronic enquiries.
• Gather data, statistics, and other relevant information.
• Address employee questions and complaints in a professional manner.
• Order office supplies and track inventory levels.
• Welcome visitors and direct them to the right contacts or service areas.
• Maintain both paper-based and digital filing systems.
• Draft, format, and proofread correspondence, forms, and other documents.
• Complete data entry tasks accurately.
• Support customer service needs.
• Help plan, organize, direct, control, and assess daily operations.

Education and experience

A secondary school graduation certificate or an equivalent combination of education and experience is required. The role calls for 7 months to less than 1 year of relevant experience.

Language

English is required for this position.

Computer skills

Working knowledge of MS Office is needed.

Work setting and conditions

This is an on-site position, which means all work must be performed at the physical workplace in Markham. Remote work is not available.

The role is set in a fast-paced environment and may involve working under pressure, repetitive tasks, and a strong need for accuracy and attention to detail.

Personal qualities

The ideal candidate should be able to multitask, stay flexible, remain organized, work well with others, focus on client needs, be reliable, and manage time effectively.

Employment equity and inclusive hiring

The employer supports equal opportunity hiring and offers a welcoming environment for newcomers, refugees, and youth. This includes diversity and cross-cultural training for newcomers and refugees, as well as awareness training for employees to support young workers.