Assistant Key Account Manager - E-commerce

Position overview

We are hiring a proactive and target-driven Assistant Key Account Manager for e-commerce to oversee and grow online sales across marketplace and quick commerce channels. This role requires practical exposure to marketplace operations, catalogue upkeep, digital advertising, and sales analysis, along with working knowledge of platforms like Flipkart, Blinkit, Zepto, and Swiggy.

Core responsibilities

• Oversee and expand business activity across e-commerce and quick commerce platforms, including Flipkart, Blinkit, Zepto, Swiggy, and similar channels.
• Manage routine marketplace tasks such as product uploads, promotional planning, deal execution, discount handling, and resolution of platform-related operational issues.
• Keep product catalogues accurate and up to date by maintaining correct product details, pricing, visuals, and inventory data across all platforms.
• Track and coordinate return workflows to support efficient operations and a better customer experience.
• Support and monitor Flipkart fulfilment activities and overall marketplace performance.
• Stay informed about current tools, updates, and best practices in Flipkart advertising and marketplace growth.
• Review sales performance, identify trends from data, and execute improvement actions to increase revenue and business outcomes.
• Work closely with internal teams and marketplace account managers to ensure smooth execution and quick issue closure.
• Prepare and circulate periodic reports covering sales results, market trends, account status, and operational updates.

Ideal candidate profile

• Prior hands-on experience handling Flipkart and quick commerce platforms such as Blinkit, Zepto, and Swiggy.
• Solid understanding of marketplace operations, product catalogue management, and online sales workflows.
• Strong analytical ability and problem-solving skills, with the capability to interpret sales and performance data.
• Comfortable using MS Excel and reporting tools for tracking and analysis.
• Good communication and coordination skills for working across teams and platform partners.
• Candidates who have worked directly with Flipkart or quick commerce businesses will be given preference.

Additional information

This position is based in Delhi, India and is a full-time, onsite role.