Assistant Manager, Restaurant

Role Overview

This is a permanent, full-time restaurant leadership position based in Olds, Alberta, Canada. The role is carried out onsite and requires English communication. Scheduled hours are between 30 and 40 per week.

What You’ll Do

• Review budgets and use them to help improve and protect restaurant profitability.
• Keep track of how the restaurant runs from day to day and make adjustments where needed.
• Oversee team performance and support staff productivity.
• Organize daily workflow and shift operations.
• Create staff schedules and coordinate coverage.
• Direct, guide, and supervise team members.
• Provide training and onboarding support for staff.
• Handle cash reconciliation, balance sheets, cash summaries, and related documentation.
• Carry out performance evaluations for employees.
• Price products and services appropriately.
• Manage inventory levels and keep stock organized.
• Make sure all health and safety rules are followed.
• Work with clients on catering needs or facility use agreements.
• Support marketing activities and their rollout.
• Resolve customer complaints and concerns professionally.
• Deliver strong customer service.

Supervision

You will oversee a team of 5 to 10 people.

Education and Experience

Applicants should have a college, CEGEP, or other non-university certificate or diploma from a program lasting 1 to 2 years. The employer is looking for someone with 2 years to less than 3 years of relevant experience.

Certification

A Safe Food Handling certificate is required.

Tools and Technology

• Electronic cash register systems
• Point-of-sale platforms
• Spreadsheets
• Microsoft Excel
• Microsoft Outlook
• Microsoft PowerPoint
• Microsoft Word

Work Environment

• Fast-moving workplace
• Pressure-filled situations with tight deadlines
• Repeated tasks
• Physically demanding duties
• Strong attention to detail is necessary
• Work involves a mix of sitting, standing, and walking
• Standing for long periods is expected

Personal Qualities

• Accuracy
• Customer-oriented mindset
• Dependable and reliable
• Strong interpersonal skills
• Clear spoken communication
• Clear written communication
• Adaptability
• Well organized
• Team-oriented approach
• Able to manage multiple tasks at once

Additional Information

Shift or on-call availability is part of the screening process. Working hours may include early mornings, shifts, flexible hours, nights, on-call duty, days, and weekends.