Assistant Store Manager

Company overview

The Warehouse Group (TWG) is a New Zealand retail success story, founded by Sir Stephen Tindall and now the country’s largest general merchandise retailer, with more than 10,000 employees nationwide. Warehouse Stationery has been part of the group since 1991 and continues to focus on improving the customer experience across both in-store and online channels.

Role overview

As the Assistant Store Manager, you will help build a welcoming, high-performing retail environment and support the store’s day-to-day success. This is a hands-on leadership role where you will work closely with the Store Manager and team to keep operations running smoothly and customers well served.

Key duties

• Support a varied team and help maintain an inclusive, friendly workplace.
• Drive strong retail standards so the store remains well presented and customers leave satisfied.
• Take a lead role in guiding the team, encouraging performance, and recognising achievements.
• Partner with the Store Manager and step in wherever extra support is needed.

Work schedule

This position runs from Tuesday to Saturday so the business can meet customer demand.

What the employer is seeking

The ideal candidate is someone who enjoys leading a busy store, creates a positive atmosphere, and uses active coaching to help people develop. A strong sales mindset and the ability to support product solutions and sales growth are important for success in this role.

Why consider this role

• Be part of a close, supportive team where people are valued.
• Access opportunities to develop your career further.
• Contribute to a company-wide focus on excellent customer service and stronger sales results.
• Work in a positive environment that celebrates achievements.