Cargo Freighter Operations Supervisor - Jeddah

Role overview

Qatar Airways Cargo is hiring a Cargo Freighter Operations Supervisor for its Jeddah office in Saudi Arabia. This role sits within the Cargo & Airport Operations function and focuses on keeping freighter operations running smoothly across the assigned region.

Key responsibilities

• Coordinate closely with Sales/GSA and GHA teams so booking priorities are understood, FBL instructions are clear, special cargo is handled properly, and pre-alerts are issued in time.
• Put in place practical measures that improve service quality while keeping operating costs under control.
• Track station-level performance carefully and record all exceptions or service failures affecting the supply chain, including issues with GHA, GSA/Sales, booking mismatches, ramp handling, and import-related hub problems, with all irregularities logged centrally in CROAMIS.
• Protect freighter on-time performance by preventing delays caused by ground handling activities across the assigned region and ensuring all necessary arrangements are completed well before operations.
• Reduce discrepancies and non-conformances so that claims and penalties are minimized, customer satisfaction improves, and carrier exposure is lowered.

Requirements

• A bachelor’s degree or an equivalent qualification is required.
• At least 4 years of experience in air cargo management is needed.
• Hands-on exposure to aircraft turnaround coordination and warehouse handling is essential.
• Knowledge of dangerous goods procedures and live animal certification is required.
• Understanding of aircraft weight and balance principles is necessary.
• Strong written and spoken English communication skills are required.

About the employer

Qatar Airways Group has grown from a small fleet of four aircraft into a large global business spanning 12 different businesses. The organization emphasizes ambition, innovation, and continuous growth, and invites professionals who want to contribute to a fast-moving international environment.

Additional information

Ref: 233914

Location: Kingdom of Saudi Arabia, Jeddah

Closing date: 2026-06-26

Job family: Cargo & Airport Operations

This opportunity is for an on-site full-time position based in Jeddah.

What the role offers

The position offers the chance to work on complex cargo operations, collaborate across multiple stakeholders, and contribute to service reliability and operational excellence within a global airline group.