Commercial Lines Handler

Role overview

This is an opportunity for an experienced insurance specialist to step into a Commercial Lines Handler position with a well-established brokerage in Donegal. The role suits someone who enjoys a busy environment, takes pride in client service, and can manage commercial insurance work with accuracy and care.

Candidates who prefer a three-day or four-day working week may be considered. The working setup is hybrid, with one day each week required onsite.

Key duties

• Look after a portfolio of commercial customers, making sure their insurance requirements are addressed and business relationships are maintained.
• Manage renewals, compare market options, complete placements, and issue correct policy paperwork.
• Gather the information needed for underwriters, submit it promptly, and follow up to keep the placement process moving.
• Respond to day-to-day client questions, including mid-term changes and claims notifications.
• Keep files organised and records up to date so the work remains compliant with legal and regulatory standards.
• Stay current on market movements, insurer developments, and changes in customer needs.
• Work closely with team leads and colleagues to support departmental objectives.

Experience and skills

• Prior hands-on experience in commercial insurance broking is required.
• APA or CIP qualification is beneficial.
• Sound knowledge of commercial insurance lines, including Property, Liability, and Professional Indemnity, is important.
• Strong administrative and organisational ability, with a sharp eye for detail, is needed.
• Awareness of Ireland’s insurance regulatory environment is expected.
• Good IT ability is essential; familiarity with insurance software would be an advantage.
• Excellent people skills and a strong service mindset are important for success in this role.

What’s on offer

• A competitive salary and benefits package aligned with experience.
• Flexible working arrangements that support better work-life balance.
• Ongoing training and support to help develop skills and advance a career.
• Access to discounted insurance products, wellness initiatives, and other employee perks.
• Potential for progression within a stable and supportive organisation.

Additional information

The client operates under Central Bank of Ireland regulation.