Customer Assistant - Midleton Square (30-35 hours)

About the Role

In this position, you will be part of a retail team focused on delivering a strong customer experience in store. The business offers a wide assortment that goes beyond groceries, covering items such as clothing, kettles, and financial services. The company highlights a culture built around helping customers, showing respect to colleagues, and creating opportunities for everyone to progress.

If your application is successful, the offer will only be confirmed once you have provided your bank account details before your agreed start date.

What You Will Do

• Place the customer at the centre of every decision and action.
• Build good relationships with shoppers and serve them in a friendly, professional manner.
• Help keep products and services available for customers whenever needed.
• Handle stock carefully so items stay in excellent condition for customers.
• Maintain a clean and organised shop floor as well as back-of-house areas.
• Work according to the training, routines, and processes provided for your department.
• Comply with company policies and health and safety procedures.
• Support teammates in other departments when required, even if your main duties are in one area.

What You Need

• Strong natural customer service skills, including smiling, greeting, acknowledging, and helping customers proactively.
• A hardworking attitude with commitment to customers, your team, and your department.
• The ability to prioritise tasks so work is completed correctly for customers.
• Flexibility and resilience in a fast-changing retail environment.
• Ability to follow both spoken and written instructions.
• Reliability and good timekeeping.
• A smart and tidy appearance at all times.

Benefits

• Competitive pay.
• Bonus scheme, subject to scheme rules.
• Free and confidential access to an online GP service, with video consultations and online prescriptions; family members at the same address can access the service at a reduced cost.
• 24/7 employee assistance support for colleagues and family members, plus wellbeing services covering body, mind, and life.
• Colleague discount through Clubcard, including 10% off in stores and online, 15% off on selected weekends once a month, 20% off twice a year, and year-round 20% off F&F clothing; a second Clubcard can extend discounts to a family member.
• Life assurance.
• Pension scheme, subject to eligibility rules.
• Save As You Earn scheme, subject to eligibility rules.
• Paid family leave.
• Bike to Work support.
• Long service awards.
• Commuter scheme.

About the Company

The employer operates a large retail network across Ireland and is focused on serving customers, communities, and the planet a little better every day. Its work includes community support initiatives, partnerships with charities and food assistance organisations, and strong collaboration with Irish suppliers and farming families. The company also states that it values inclusion, diversity, and flexible working conversations so colleagues can balance work with different life needs.

Equal Opportunity and Support

The organisation says it welcomes everyone and is committed to an inclusive recruitment process. Candidates can request reasonable adjustments or accessibility support during hiring by contacting the recruitment team at tescoireland.recruitment@tesco.ie.

Additional Information

This role is for 30–35 hours per week at the Midleton Square store in Midleton, County Cork, Ireland. The employer also notes that it welcomes discussions about flexible working arrangements.