Delivery Specialist

About the Company

easyhome is part of the goeasy family and stands as Canada’s largest lease-to-own retailer. The organization focuses on making home goods more attainable for Canadians through flexible weekly and monthly payment options that help customers furnish their homes and move toward better financial stability. The company highlights its people-first culture and has been recognized among Canada’s Top Growing Companies, as a Great Place to Work®, among the Best Workplaces for Women, for having one of the Most Trusted Executive Teams, and on TIME Magazine’s 2025 list of Canada’s Best Companies.

Role Overview

The Delivery Specialist role is based in Smiths Falls, Ontario and is an on-site, full-time position. This role combines customer interaction, delivery support, store operations, and light vehicle upkeep to help ensure customers receive a smooth and professional experience from the store to their homes.

Key Responsibilities

• Create a positive sales experience by greeting and assisting customers in person, by phone, and through email.
• Help maintain retail standards by supporting merchandising and general store upkeep.
• Deliver products to customers’ homes in a professional and timely manner.
• Carry out routine daily checks and basic maintenance on the truck and around the store.
• Guide customers through the moving and delivery process while handling questions or concerns to support satisfaction.
• Complete paperwork and finalize documentation with customers on-site.

Candidate Profile

• Valid full class driver’s licence with a driver’s abstract in good standing.
• Ability to lift more than 50 pounds and handle large household items.
• Strong communication skills with a customer- and results-focused approach.
• Some experience working in a customer-facing environment.
• Comfortable managing multiple tasks and working efficiently.
• Must be able to clear background screening, including criminal, employment, and driving history checks.

Compensation and Benefits

• Pay range of CAD 20.00 to CAD 22.00 per hour.
• Opportunity to earn monthly bonuses.
• RRSP matching and an Employee Share Purchase Plan.
• Employee savings on furniture, electronics, and appliances.
• 24/7 healthcare access through virtual doctor appointments.
• Flexible benefits plan with options for 100% coverage.
• Training and growth support, including role-specific training, career coaching, leadership development, mentorship, and other learning resources.
• Paid birthday leave, along with paid vacation and personal days.

Important Notes

This is an existing vacancy. Candidates selected for consideration must successfully complete a criminal background check, credit check, and verification of employment history. The company is committed to an inclusive, equitable, and accessible workplace and provides accommodations during the hiring process where needed.

Applicants whose experience and skills match the role will be contacted for an interview.