Facility Manager

Overview

This role is responsible for overseeing the comprehensive operation and upkeep of all organizational facilities and office environments to ensure optimal functionality and safety.

Core Responsibilities

• Manage the overall operation and maintenance of company properties including offices and workplace settings.
• Implement and supervise preventive as well as corrective maintenance schedules for all facilities.
• Regularly evaluate facility conditions ensuring adherence to safety, quality, and operational standards.
• Address and resolve any facility-related issues promptly and effectively.
• Oversee performance and upkeep of all building systems such as Mechanical, Electrical, Plumbing (MEP), HVAC, electrical distribution, backup generators, UPS, fire safety, and automation systems.
• Lead planning and execution of workplace configurations, office setups, renovations, relocations, and space utilization projects.
• Ensure seamless workplace experience for both employees and visitors by managing services including reception, meeting spaces, pantry areas, parking, supplies, and common zones.
• Manage facility assets life cycle encompassing inventory management and replacement plans.
• Supervise relationships and performance of all facility-related vendors, suppliers, and service contractors.
• Lead contract negotiations, renewals, and service agreement oversight ensuring adherence to service level agreements, quality benchmarks, and budget limits.
• Coordinate with external contractors for maintenance work, fit-out projects, and general facility initiatives.
• Oversee workplace support services such as housekeeping, cleaning, landscaping, pest management, waste disposal, hospitality, and related services.
• Ensure strict compliance with health, safety, and security protocols.
• Lead safety initiatives and emergency preparedness programs in the workplace.
• Conduct routine inspections, risk evaluations, and compliance audits of facilities.
• Maintain all necessary certifications, licenses, and statutory requirements current and valid.
• Drive facility sustainability efforts including energy efficiency, water conservation, waste management, and aligning with environmental regulations.
• Manage facility improvement projects including office expansions, refurbishments, and relocations from planning stages through implementation.
• Collaborate with stakeholders internally and externally for smooth project execution.
• Identify and implement operational improvements and cost optimization strategies to enhance workplace environment and reduce expenses without sacrificing quality.
• Prepare and oversee the annual facilities budget with continual monitoring of expenditures to maintain cost-efficiency.
• Develop detailed reports on facility performance covering efficiency, service delivery, cost, risk management, compliance, and enhancement actions.
• Serve as principal facility liaison internally and externally including managing relationships with building owners and complying with lease and building policies.

Education & Experience Requirements

• Bachelor’s degree in Facilities Management, Engineering, Business Administration, or a closely related discipline.
• Minimum of 3 to 5 years’ experience managing facility operations and workplace environments.
• Proven expertise in vendor and maintenance management as well as workplace projects.
• Comprehensive knowledge of health and safety regulations and compliance requirements.
• Demonstrated capability in maintaining and enforcing health & safety standards.