F&B Captain (Hotel JEN Tanglin)

Role overview

JEN Singapore Tanglin by Shangri-La is seeking an F&B Captain to support restaurant operations and help maintain a strong guest experience. This role focuses on service quality, team coordination, and smooth day-to-day execution in the outlet.

Key responsibilities

• Welcome and engage restaurant guests while consistently delivering a high standard of service.
• Encourage and support team members to keep morale high and maintain a united, cooperative environment.
• Address guest concerns and complaints in a calm, courteous, and professional manner.
• Work closely with the Service Manager to run daily operations and contribute to forecasting, weekly roster planning, and restaurant profitability review.

What the employer is looking for

• Genuine enthusiasm for food and beverage service.
• Comfort and confidence in speaking with guests.
• A collaborative mindset with a strong belief in teamwork.
• Someone who can take initiative and work well with others.
• A positive attitude toward challenges and a willingness to grow through them.

Additional information

Applicants who feel aligned with the role are encouraged to proceed with the application process.