Flights and Accommodation Coordinator

Role overview

This is a full-time, fixed-term opportunity for up to 9 months, based at Sodexo’s Head Office in Balcatta, Western Australia. The position supports an internal secondment and reports to the Travel and Accommodation Team Leader.

The role suits someone with a strong background in high-volume travel and accommodation coordination. You’ll be responsible for managing bookings efficiently and accurately, including new reservations, changes, cancellations, and urgent travel needs. A key part of the job is resolving travel disruptions such as missed flights and unused travel credits while ensuring a smooth experience for employees, subcontractors, and service partners.

Working hours are rostered, with a staggered start between 7:00am and 5:00pm.

Key duties

• Arrange flight bookings and room allocations for site-based staff, while handling large booking volumes with precision.
• Oversee travel movements, including amendments, cancellations, and emergency requests, in a timely and professional manner.
• Track and address issues linked to missed flights or no-shows, identify what caused the disruption, and work toward cost-conscious resolutions.
• Keep travel documentation and records complete and organised for audits and reporting.
• Communicate travel changes and updates clearly and quickly to internal teams and external stakeholders.
• Work with site managers to reduce travel interruptions and keep associated costs under control.
• Contribute to ongoing improvements in booking workflows so processes remain consistent and aligned with company standards.

What you bring

The ideal candidate performs well in a busy, fast-moving setting where multiple bookings and last-minute changes are part of everyday work. Strong planning skills, accuracy, and the ability to stay composed under pressure are essential.

Why this role stands out

• You’ll be part of a varied, fast-paced environment where each day brings something different.
• You’ll join a collaborative team that values support and teamwork.
• The office offers parking and convenient access to public transport.

About the employer

Sodexo is a global services organisation with more than 400,000 people working together around the world. The company’s values include Service Spirit, Team Spirit, and Spirit of Progress, which guide everyday work across the business.

Sodexo is an equal opportunity employer and welcomes applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples, people with disabilities, and culturally and linguistically diverse communities.

The organisation also provides ongoing career development, along with a strong benefits and recognition programme.