IMS Maintenance Support Engineer

Role overview

The IMS Maintenance Support Engineer will apply specialist knowledge and practical experience to help deliver maintenance tasking and verification across strategic and tactical levels. The goal is to improve operational efficiency while keeping costs under control.

This role calls for strong numerical and analytical ability, familiarity with lean management methods, and the confidence to communicate clearly and build effective working relationships. A solid grasp of the product, the wider interfaces involved, and the ability to interpret data accurately and in detail are essential.

Core activities

• Review maintenance needs for specific aircraft or components against the approved tactical fleet plan and, where relevant, the fleet maintenance plan. Identify issues, resolve them where possible, and make sure the Statement of Work is produced on time.
• Create and maintain the relevant work packages, including technical instructions plus resource and material requirements for each maintenance task. Ensure independent inspection and safety-critical tasks are clearly captured.
• Plan additional and unexpected work during maintenance so workloads remain aligned to schedule expectations. Update and re-authorise the Statement of Work whenever changes occur.
• Coordinate with Fleet Planning, Demand Management, Part 145, Technical Services, Airworthiness Records, and third-party suppliers to meet continuing airworthiness standards and contractual commitments.
• Monitor and report on maintenance task performance across Forward, Depth, and supplier activities. Review the effectiveness of the Statement of Work, Pre-Input and Post-Output Review Meeting processes, and additional/emergent work across all maintenance locations, both on-aircraft and off-aircraft. Escalate trends and issues as needed.
• Assess any customer requirement changes for their impact on Maintenance Tasking & Verification, and implement them appropriately, such as fatigue life limits, capability improvements, or customer-approved modification programmes.
• Check maintenance work against the approved Statement of Work, including any amendments, and confirm that all required actions are completed or correctly authorised and deferred within the maintenance certificate.

Key accountabilities

• Performance: help ensure Maintenance Tasking & Verification targets are met and report any effect on continuing airworthiness. Understand how individual work contributes to overall delivery performance.
• Completion and records: make sure all activities are properly recorded and that airworthiness data is kept up to date in the relevant systems, whether digital or paper-based. Prepare reports, flag issues, and escalate when needed.
• Standards and procedures: follow the CAME, related procedures, and all other applicable company standards. Where appropriate, identify and recommend improvements.
• Safety management: apply human factors and error management principles throughout all Maintenance Tasking & Verification work. Recognise the risks involved and understand how they are controlled and reduced.
• Assurance: ensure compliance with the QAF governance and assurance framework, including process confirmations and independent audits. Respond to audit findings promptly, support reviews, implement corrective actions, and monitor whether improvements are working.
• Regulatory and legislative compliance: demonstrate a sound understanding of the continuing airworthiness regulatory framework and help introduce any regulatory changes into maintenance tasking and verification. Maintain compliance with other requirements such as ITAR, EaPW, and ISO.
• Contract compliance: support adherence to contractual obligations, including contributing to contract reviews and making sure required changes are built into maintenance tasking and verification processes.

Requirements

• A recognised qualification at NVQ3/ONC level in Data Management, a technical discipline, or an equivalent qualification; alternatively, Part 66 Category A certification is acceptable.
• Recent, substantial experience in a maintenance and support environment, ideally involving aircraft fleet support and continuing airworthiness records.
• Understanding of reliability programmes and how their findings influence the operator’s maintenance programme.
• Good knowledge of data integrity in relation to fleet planning and maintenance tasking and verification.
• Ability to guide and advise data integrity teams on records-related matters affecting individual aircraft, components, and fleet-wide issues.
• Completion of a human factors and E&PW course.
• Valid UK driving licence.

Additional information

This position is based in Dukhan, Al Shahaniya, Qatar, and is a full-time on-site role.

No salary, stipend, start date, duration, or vacancy count was specified in the source information.

The role also expects an effective, credible communicator with strong interpersonal skills, and someone who can analyse and interpret data with a high level of attention to detail.

Relevant governance, compliance, and assurance expectations include support for process confirmations, independent assurance audits, timely responses to findings, and monitoring of corrective actions.

Airworthiness and records compliance must be maintained across relevant IT and paper-based systems, with awareness of continuing airworthiness, ITAR, EaPW, ISO, and contractual obligations.

Lean management principles are relevant to the role, along with the ability to work across interfacing and contributory areas.

Human factors and error management philosophies must be applied to maintenance tasking and verification activities.