Inventory Specialist

Role Overview

This position is responsible for managing inventory processes across the entire store, including the sales floor and pharmacy. The role covers best-practice execution, monitoring, and training for stock procedures, plus support for pharmacy inventory tasks such as receiving, counting, ordering, and handling returns. It also includes ownership of on-shelf availability, stock accuracy, pricing integrity, returns, and in-store inventory workflows, along with confirming planogram compliance.

Core Duties

• Track and guide the correct use of reports and system tools that affect front-end and pharmacy stock balances and pricing accuracy.
• Maintain loss-prevention and asset-protection practices, and submit claims for shipment overages, shortages, order mistakes, and damaged merchandise, including prescription products.
• In stores where this is required, open and close the store when management is unavailable, including system start-up, cash handling, cashier support, and preparing the sales floor and stockroom for the day.
• Support customer service by greeting shoppers, offering help, resolving issues when acting as leader on duty, and reinforcing service behaviors across the team.
• Coach team members on warehouse and vendor inventory steps, including order creation, review, and receiving.
• Process deliveries while vendors are present, manage one-box receiving, confirm delivery status, contact vendors about missing scheduled deliveries, and raise tickets when orders are inaccurate.
• Under pharmacist-in-charge supervision, confirm pharmacy shipments, daily warehouse postings, ABC prescription and OTC orders, secondary vendor orders, flu and dropship orders, tote audits, shortage tracking, and damaged-product reporting.
• Complete end-to-end on-shelf availability work for planogrammed departments, including disposals, call-ins, vendor returns before expiration, and scan outs/scan-out returns for subscribed and pharmacy departments.
• Handle pharmacy inventory tasks under supervision, including recalls, hazardous-waste-related returns, vendor returns, damaged salvage returns, and transfers or excess-inventory returns where permitted.
• Carry out pricing work such as price changes, markdowns, markdown deletions, accurate signage, and other required regulatory pricing actions.
• Support ordering for the front end and pharmacy by ordering expense items, monitoring manual pharmacy orders for excess, and maintaining consigned stock as needed.
• Keep pull-and-quarantine items updated and stored in the correct holding area.
• Maintain accurate counts and on-hand quantities across departments, stockroom, overstock areas, and pharmacy smart counts.
• Ensure compliance with state and local rules for regulated products such as alcohol and tobacco.
• Maintain inventory documentation, including receiving and posting products into the inventory systems, and keep invoices, receipts, and return authorizations organized and retained.
• Prepare for physical inventory and assist with inventory-day activities, including store setup and oversight of the third-party inventory team.
• Keep counters and shelves clean and properly merchandised.
• Stay knowledgeable about store systems and equipment.
• Assist and coach the team on package delivery tasks, package scanning, daily inventory functions, package returns, and execution of the Pickup Program.
• When acting as leader on duty, complete POS-related transactions such as scan-error logs, price checks, item-not-found handling, price edits, voids, returns, refunds, cash drops, and change dispensing.
• Follow company policies and procedures, maintain respectful working relationships, and complete additional assigned tasks.

Training and Development

• Participate in company training programs and finish all required e-learning, including safety-related modules.
• Obtain and maintain any state-required pharmacy license or certification.

Communication

• Act as a bridge between management and non-management staff by coaching others on inventory systems and, when leading on duty, sharing task assignments and escalating disciplinary concerns and customer complaints to management.

Qualifications

• At least 6 months of prior Walgreens work experience for internal applicants, or 1 year of retail experience for external applicants.
• Ability to read, write, and speak English fluently, except in Puerto Rico.
• Willingness to work a flexible schedule, including evenings and weekends.
• Internal applicants must have an “Achieving expectations” rating on the most recent performance review and no written discipline within the last 12 months.
• Strong attention to detail with the ability to manage multiple priorities and execute tasks effectively.
• Experience recognizing operational problems and putting corrective actions in place.

Preferred Background

• Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate is preferred.
• Prior Walgreens experience with an evaluation on file is also preferred.

Additional Information

Qualified applicants with arrest and conviction records will be considered. This employer is an equal opportunity employer, including disability and veterans. Compensation varies based on geography, skills, abilities, education, experience, and other relevant factors. The role stays open until filled. Benefits information is available through the company benefits page.

Compensation

Hourly pay is listed at $17 to $20 per hour.