JIRA Administrator

About the company

Tata Consultancy Services (TCS) is part of the Tata group and operates as a global IT services, consulting, and business solutions provider. The organization emphasizes sustainable growth, community engagement, and environmentally responsible business practices. In Asia Pacific, TCS has been carbon neutral across its operations in 11 countries, 12 delivery centres, and 18 offices since 2022, and it is working toward net zero emissions by 2030. Its workplaces are designed with energy-saving and eco-friendly features, and the company actively supports paperless workflows, efficient energy use, and employee participation in sustainability efforts.

Role overview

TCS Asia Pacific is hiring an experienced JIRA Administrator for its Perth, Australia location. This role calls for a seasoned professional who can manage and optimize Jira within a large enterprise setup, while also supporting integrations and helping maintain high-quality service through strong technical administration.

What you will do

• Administer Jira in a complex enterprise environment and keep the platform running effectively.
• Design, configure, and maintain workflows, custom screens, custom fields, permission structures, and notification rules.
• Set up and manage role-based access control across Atlassian tools.
• Maintain clean and reliable Jira data, and build dashboards and reports using JQL.
• Support and monitor Jira integrations, with a strong focus on Exalate.
• Handle administration and oversight of third-party tool integrations linked to Jira.
• Investigate issues, troubleshoot problems, and work through technical challenges efficiently.
• Document processes clearly and explain technical ideas to non-technical stakeholders.

What the employer is looking for

• At least 8 years of experience in Jira administration.
• Strong hands-on knowledge of configuring Jira for enterprise-scale use.
• Practical experience with Exalate integration, including monitoring and administration.
• Ability to work with RBAC and related Atlassian administration tasks.
• Good command of JQL-based reporting and dashboard creation.
• Strong analytical thinking and problem-solving ability.
• Confident communication and documentation skills.
• Capability to translate technical details for audiences without a technical background.

Why consider TCS Australia

The role comes with a market-aligned Australian compensation package, performance-linked incentives, recognition, and employee benefits. The environment offers international exposure, collaboration with global experts, leadership support, continuous learning, certification opportunities, and room for long-term career growth. TCS also promotes an inclusive, diverse, and collaborative culture where innovation and contribution are valued.

Culture and values

TCS looks for people who are enthusiastic about technology and transformation, curious and eager to keep learning, comfortable in a collaborative purpose-driven setting, and motivated by creating meaningful outcomes for clients, communities, and society. The company’s values include Integrity, Excellence, Responsibility, Pioneering Spirit, and Unity.

Equal opportunity

TCS is an equal opportunity employer. All suitably qualified candidates are considered regardless of race, colour, religion, gender, gender identity, sexual orientation, national origin, disability, veteran status, or other legally protected characteristics.

Application and interview notes

Compensation details reflect the posting date and may change to align with Australian laws and market conditions. Candidates may be asked to attend interviews in person or by video conference and may need to present valid identification during the hiring process.