Manager - Managed Office Delivery & Client Relations

About Godrej Industries Group (GIG)

The Godrej Industries Group (GIG) is a global conglomerate with a significant presence in consumer products, real estate, agriculture, financial services, and chemicals. We serve over 1.1 billion consumers worldwide and hold market leadership positions in various sectors. Learn more at https://www.godrejindustries.com/.

About Godrej Ventures

Godrej Ventures is a real estate private equity firm that invests global institutional capital in Indian markets. Our focus is on creating value for investors through the development and management of exceptional properties. We manage five funds dedicated to office and residential property investments across India. Our team is committed to developing high-quality, sustainable workspaces equipped with state-of-the-art facilities. All our commercial projects aim for the highest available third-party environmental certification.

Learn more at https://godrejventure.com/

Key Responsibilities

This role is critical for overseeing the end-to-end execution of managed office projects, from the post-Letter of Intent (LOI) or closure stage through to final delivery and handover. You will ensure that projects align with design intentions, meet timelines and budgets, and satisfy client requirements. This involves driving coordination among design consultants, contractors, and internal teams to ensure timely and high-quality execution, while maintaining rigorous documentation and compliance standards.

Additionally, you will manage project economics, including tracking billing, collections, and revenue realization. You will also support the finalization and adherence to LOIs, lease agreements, and client deliverables. A key aspect of this role is serving as the primary client interface post-onboarding, ensuring seamless communication, proactive issue resolution, and driving client satisfaction and retention through excellent delivery.

Qualifications

An MBA or an equivalent qualification is required, coupled with relevant professional experience.

Experience and Skills

• A minimum of 7 to 9 years of experience specifically within managed office or co-working space environments.
• Proven experience in Grade A commercial real estate, office fit-outs, or managed office delivery.
• A strong background in project management or Project Management Consultancy (PMC) with demonstrable ownership of execution.
• A track record of success in client relationship management and coordinating with various stakeholders.
• Familiarity with LOIs, lease negotiations, and commercial structures.
• Essential prior experience in Managed Offices, Flex, or Co-working environments.
• The ability to thrive in a fast-paced, cross-functional setting with a high degree of accountability.

Benefits and Perks

• Parental Support: 6 months of paid leave for primary caregivers (birthing, commissioning, or adoptive parents and their partners), with flexible work options upon return. Secondary caregivers receive 2 months of paid leave. Travel support for primary caregivers accompanying children under one year old on work trips.
• Health and Wellness: Comprehensive health insurance, accident coverage for family, and top-up options. Elder care support, preventative healthcare (OPD coverage, vaccinations, dental, vision), and uncapped sick leave. Mental wellness programs, resources, and counseling are also provided.
• Inclusive Environment: Godrej is committed to diversity and inclusion, with a gender-neutral anti-harassment policy, equal benefits for same-sex partners, and coverage for gender reassignment surgery and hormone replacement therapy. We actively engage in community partnerships and advocacy, and provide support for Persons with Disability (PwD).
• Recognition: Structured platforms for recognizing individual, team, and business achievements, including digital and instant recognition options.

Equal Opportunity Employer

Godrej is a proud equal opportunities employer that values diversity and merit. We do not discriminate based on nationality, race, color, religion, caste, gender identity or expression, sexual orientation, disability, age, or marital status. We believe that a diverse team drives innovation and growth.