Operations Administrator

Company overview

Olga Joan is an emerging women’s fashion label based in Newcastle that is currently expanding. The team is small and collaborative, with a strong focus on doing work accurately and properly. They are seeking someone dependable to take charge of the business’s operational and financial administration.

Role overview

The Operations Administrator will keep the business running smoothly on a daily basis. This position is responsible for the core finance and operations administration work, including invoices, supplier coordination, freight, bank reconciliations, and the systems that support these activities. It is best suited to a person who is highly organised, comfortable handling numbers, trustworthy with confidential information, and able to work independently across varied tasks.

Finance & bookkeeping

• Handle both incoming and outgoing invoices from start to finish.
• Complete bank reconciliations and keep financial records accurate and up to date.
• Work with the external bookkeeper to support month-end reporting.
• Provide assistance with payroll processing when needed.

Operations & admin

• Manage day-to-day operational work and general administrative duties.
• Coordinate freight and logistics activities.
• Respond to wholesale enquiries and follow up as required.
• Maintain communication and relationships with suppliers.

Systems & process

• Look after key business software and internal systems.
• Spot operational issues and either resolve them or escalate them appropriately.
• Contribute to improving processes as the business continues to grow.

Skills & attributes

• Confidence working with numbers and finance-related administration.
• Strong organisation and excellent attention to detail.
• Integrity and discretion when dealing with sensitive business information.
• Ability to work independently, stay reliable, and manage priorities effectively.
• Good communication skills for dealing with suppliers and internal contacts.
• Working knowledge of bookkeeping software such as Xero would be an advantage.
• Payroll experience is helpful, though not mandatory.

Additional information

This position is not suitable for candidates seeking a role focused on marketing, design, or fashion-related creative work.