Order Entry Specialist

About Winningham & Fradley

Winningham & Fradley is a well-established civil engineering and surveying firm that has been serving both private and public sector clients for over forty years. The company has supported municipalities and major developments across South Florida, offering comprehensive traditional civil engineering and surveying services for complex infrastructure and land development projects. Join a stable, experienced organization with a strong regional reputation and a commitment to high-quality, professional work.

Role Description

The Order Entry Specialist will be responsible for accurately inputting and managing orders within the company's systems. This role ensures that all order details, specifications, and supporting documents are complete and adhere to internal standards. The position offers a fully remote work environment with a flexible schedule and paid training.

Responsibilities

• Accurately and efficiently enter customer orders into the company database.
• Thoroughly review orders to ensure completeness and accuracy.
• Verify all customer details, product specifications, pricing, and shipping information.
• Maintain up-to-date order records and ensure all documentation is accurate.
• Address customer inquiries concerning order status as required.
• Collaborate with internal teams to resolve any discrepancies found in orders.
• Process incoming order requests received via email in a timely manner.
• Uphold the confidentiality of all customer and company information.
• Achieve daily targets for productivity and accuracy.

Qualifications

• High school diploma or equivalent is required.
• Prior experience in data entry, administrative roles, or customer service is advantageous but not mandatory.
• Proficiency in basic computer operations, including Microsoft Office Suite and email clients.
• Exceptional attention to detail and a commitment to accuracy.
• Strong organizational capabilities and effective time management skills.
• Capacity to work autonomously within a remote setting.
• Must possess a dependable internet connection and a suitable dedicated workspace.
• Excellent written and verbal communication abilities.
• A typing speed of 35-45 words per minute is preferred.

Benefits

• Competitive compensation package.
• Completely remote work arrangement.
• Adaptable work schedule.
• Comprehensive paid training is provided.

Additional Information

Reliable internet connection and a dedicated workspace are necessary for this remote position.