Order Picking Lead

About Fresh Prep

Fresh Prep is a fast-scaling Canadian meal kit company focused on making it simpler for people to eat well through sustainable food delivery. The organization is a certified B Corporation and has been recognized for growth and workplace excellence, including BC's Top Employers 2025, The Globe and Mail's Canada’s Top Growing Companies list, and Deloitte’s Best Managed Companies. Its culture blends food, sustainability, and technology to improve both customer experience and employee satisfaction.

Role Overview

The Order Picking Lead supports the team responsible for assembling customer meal kit orders and organizing them for delivery routes. This position works in a chilled warehouse environment and plays a key role in maintaining efficiency, accuracy, organization, and daily performance standards.

What You Will Do

• Pick customized customer orders and place them into shipping containers according to delivery driver routes.
• Monitor and help the team meet budget goals and KPI targets.
• Follow and enforce First In, First Out (FIFO) practices.
• Ensure order-picking schedule targets are consistently achieved or exceeded.
• Track performance so that KPI expectations are met week after week.
• Identify and report delays based on daily schedule requirements.
• Coach and train team members to stay aligned with picking schedule and accuracy goals.
• Maintain records, perform error checks, and follow up on issues.
• Keep the department organized throughout the day.
• Make sure company policies and procedures are followed consistently.
• Work in an environment kept between 4 and 6 degrees Celsius during the shift.

What We Are Looking For

• Prior experience in food manufacturing, warehouse work, or another fast-moving environment is preferred.
• Previous leadership experience is an advantage.
• Comfort working in a high-pressure warehouse setting with strict deadlines.
• Willingness to work in a temperature-controlled space between 0 and 10 degrees Celsius.
• Ability to stay on your feet for 10-hour shifts.
• Capability to lift items weighing up to 30 lbs. (13 kg).
• Awareness of Good Manufacturing Practices (GMP) and food safety.
• Strong written and verbal communication skills, along with proficiency in Google Workspace or similar collaboration tools.
• Dependable, accountable, self-directed, and open to feedback.
• Leadership strengths in coordination, decision-making, problem-solving, and communication.

Schedule and Compensation

This role follows a weekend schedule from Saturday to Tuesday, 6:30 AM to 4:30 PM. The pay rate is $22.25 per hour.

Benefits

After 90 days of successful full-time employment, you may become eligible for extended benefits that include medical, dental, and life insurance. Food perks are also part of the package.

Equal Opportunity and Application Note

Fresh Prep is an equal opportunity employer and does not tolerate discrimination of any kind. The company aims to build a diverse, inclusive workforce that reflects the communities it serves. Candidates are encouraged to apply even if they do not meet every listed requirement, as long as they believe they are a strong fit for the role.