Project Coordinator

About Certified Group

Certified Group partners with customers to deliver advanced scientific services and expertise that help ensure confidence in what people consume. Its network spans more than 30 laboratories across North America and Europe, supporting the food and beverage, dietary supplement, cosmetics, OTC, tobacco/nicotine, cannabis, and hemp sectors.

Our Brands

Certified Group operates through a group of specialized brands that together provide testing, regulatory guidance, and certification and audit services for highly regulated industries.

• Certified Laboratories focuses on broad analytical and microbiological testing for food, beverage, cosmetics, OTC, and dietary supplement businesses.
• Food Safety Net Services (FSNS) runs a large ISO-accredited laboratory network in North America, supporting food safety testing, technical services, and operational needs for the food industry.
• Labstat specializes in contract research and testing for nicotine, tobacco, cannabis, hemp, and emerging product categories, with deep strength in analytical chemistry and toxicology.
• EAS Consulting Group provides regulatory consulting, training, and audit support across FDA, USDA, and related regulated sectors through a broad advisor network.
• FSNS Certification & Audit delivers accredited third-party certification and audit services, including food safety, animal welfare, and GMP programs.

Role Summary

This position supports the Special Projects Manager in carrying out certification and audit services for FSNS Certification & Audit. It is central to coordinating verification and audit work, especially for major clients such as Amazon and TikTok, while making sure service delivery remains timely, accurate, and compliant.

The role involves coordinating certification and audit workflows across food, dietary supplement, and personal care manufacturing and distribution settings. Regular client interaction and collaboration with teams across Certified Group are part of the day-to-day work. The Special Projects Manager will provide backup support when required.

What You Will Do

• Act as a main contact for clients requesting certification or verification support.
• Track incoming verification requests, assemble documents, and keep audits moving to completion on schedule.
• Handle customer database updates, reporting, and file uploads.
• Offer administrative assistance and step in with backup coverage when needed.
• Help management deliver departmental priorities and special initiatives.
• Communicate with clients in a polished and professional manner across all communication channels.
• Serve as a technical connector between clients and internal teams.
• Keep up with industry developments, regulatory changes, and food safety updates.

Minimum Qualifications

• Bachelor’s degree in Food Science, Animal Science, Microbiology, or a closely related field; a Master’s degree is preferred.
• At least 2 years of experience in a relevant coordinator role.
• Helpful background in food safety regulations and certification programs.
• Experience using Microsoft Office tools such as Word, Excel, and PowerPoint.
• Equivalent education and experience combinations may also be considered.

Skills and Competencies

• Strong analytical ability to review complex information and improve processes.
• Effective problem-solving approach with attention to practical solutions.
• Solid coordination skills for managing timelines, records, and cross-functional work.
• Up-to-date technical understanding relevant to the industry.
• Customer-oriented mindset with the ability to build strong relationships.
• Clear written and verbal communication skills.
• Ability to work well with teams and contribute to shared goals.
• Comfort working in a fast-moving and changing environment.
• Professional judgment, accountability, ethics, and integrity.

Technical Requirements

• Ability to interpret regulatory standards, ISO requirements, and certification rules.
• Strong technical writing and reporting capability.
• Proficiency with Microsoft Office and common business systems.
• Basic understanding of statistical and mathematical concepts.

Additional Information

Certified Group processes personal information for recruitment and hiring purposes in line with its Applicant Privacy Policy. California residents may also review additional information about collection, use, retention, and rights in the California Notice at Collection. The company is an equal opportunity employer and makes employment decisions without regard to protected characteristics under applicable law.