Quality Manager

Role Overview

Mercury is a leading European provider of construction solutions, delivering and managing complex engineering and construction work for major global companies. Its projects support important technological and societal progress, helping connect people, communities, and businesses through reliable execution and innovation. The company works across sectors such as enterprise data centres, advanced technology and life sciences, hyperscale data centres, and fire protection.

At Mercury, people are placed at the centre of the organisation. The business aims to support growth by offering demanding work, a collaborative team environment, and opportunities that help employees develop their potential.

Key Responsibilities

• Maintain a safe working environment for everyone reporting into the role and contribute to an incident-free project.
• Set the example for safe working practices and ensure the leadership group does the same.
• Lead the quality function creatively to improve QA coverage and increase its value to the project.
• Participate in relevant project meetings.
• Establish and roll out the required procedures, controls, and site systems.
• Prepare and issue quality indicators on a weekly basis.
• Communicate QA metrics to management and project stakeholders, including guidance on areas where improvements can prevent repeat issues.
• Bring consistency to QA reporting and measurement so the team focuses on the most meaningful indicators.
• Collect and review feedback to recommend quality enhancements.
• Make sure all quality systems are available online in a central, easy-to-find location and that users know how to access them.
• Create test packs.
• Coordinate with package leads so systems can be tested and handed over before schedule deadlines.
• Manage performance across team members.
• Maintain an 8-week rolling view of constraints and constraint removal.
• Forecast staffing needs and align resourcing plans.
• Contribute as a key member of the Lean Construction team.

Essential Criteria

• Strong grasp of how to deliver large, high-quality construction projects end to end.
• Excellent listening and communication abilities.
• Ability to support and implement digital construction platforms.
• Proven leadership skills, with the ability to motivate people and hold them accountable for results.
• Demonstrated success on comparable projects, with the ability to explain how those outcomes were achieved.
• At least 10 years of relevant experience.
• A primary or master’s degree in QA/QC or a related field.
• Sound strategic planning skills combined with strong tactical execution.
• Experience working in project-based, cross-functional environments and collaborating across all organisational levels.
• Relevant IT experience.

Additional Information

Mercury operates as an equal opportunities employer.