Store Supervisor

About APM Monaco

Established in 1982, APM Monaco is a modern fashion jewelry label inspired by the polished style of Monaco and the South of France. The Singapore boutique team is seeking a committed and enthusiastic professional to help deliver memorable client experiences and strengthen the brand through meaningful in-store relationships.

Role Overview

In this position, you will play a key role in supporting boutique performance, guiding the store team, and ensuring smooth day-to-day retail operations. The role calls for a customer-focused leader who can balance sales, team coordination, and store presentation while upholding the brand’s standards.

Key Duties

• Deliver an elevated customer experience and build lasting relationships with boutique clients.
• Support store-in-charge responsibilities across sales and operational management.
• Review performance metrics and assist with KPI analysis.
• Organize rostering and staff scheduling to ensure effective store coverage.
• Oversee visual merchandising standards and maintain store presentation independently.
• Guide, motivate, and support Senior Sales Associates and Sales Associates.
• Contribute to CRM activities and customer retention efforts.
• Help coordinate and manage team performance within the boutique.

Candidate Profile

The ideal applicant brings strong experience in luxury or fashion retail, proven sales results, and the confidence to manage store operations with minimal supervision. A proactive, approachable attitude and a genuine interest in the APM Monaco brand are essential.

Benefits and Offer

The company offers an attractive and competitive compensation package. Additional benefits include paid time off, generous employee discounts, a dynamic international team environment, opportunities for career growth, and a collaborative workplace culture built on teamwork and open communication.

Additional Information

Work will be based in Singapore. Immediate availability is preferred.

Requirements

• Strong enthusiasm for APM Monaco and its brand.
• 4 to 5 years of experience in luxury retail or fashion retail.
• At least 2 years of experience in a managerial role.
• Demonstrated success in sales performance and CRM.
• Ability to coach and lead Senior Sales Associates and Sales Associates.
• Capability to handle store operations and visual merchandising independently.
• Experience supporting sales and operations management, KPI tracking, rostering, visual merchandising, CRM, and team leadership.
• Excellent English communication skills; additional languages are an advantage.
• Strong teamwork mindset and a proactive working style.
• Friendly, accessible personality with a strong customer-service orientation.

Perks

• Competitive and attractive compensation package.
• Paid time off.
• Employee discounts.
• Opportunities for professional growth.
• Supportive and collaborative team culture.
• Exposure to a global and energetic workplace.