Sales Development Representative

About the Company

Sitecore helps brands create smarter, more personal digital journeys that improve how they connect with, engage, and support their audiences. The company provides a composable digital experience platform that combines content, commerce, and data, enabling brands to deliver adaptive experiences at scale. Its solutions are used by leading global organisations such as American Express, Porsche, Starbucks, and L’Oréal.

The company’s global workforce spans more than 25 countries and is built on collaboration, diversity, and a shared commitment to delivering great experiences. Sitecore is also expanding the use of AI skills across teams to improve creativity, efficiency, and insight in how digital experiences are designed and delivered.

Role Overview

The Sales Development Representative role is an important part of Sitecore’s sales team and is designed to build the foundation for a career in technology sales. The position supports the company’s growth by driving awareness, identifying potential customers, qualifying opportunities, and creating new business pipeline.

What You Will Do

• Handle incoming leads while also running outbound prospecting activities.
• Create and execute targeted outreach campaigns to find new contacts, assess their needs and fit, and book product introductions.
• Work closely with the sales team to develop a strong and healthy pipeline.
• Maintain contact with prospects and continue nurturing opportunities through the funnel.
• Represent Sitecore positively to customers and prospects by sharing product knowledge and enthusiasm.
• Schedule discovery conversations and qualified product demos for the field sales and pre-sales teams.

What You Need

• Strong communication skills with a positive tone, active listening ability, and clear writing.
• A self-driven, curious, and energetic mindset with a strong desire to achieve results.
• Confidence in making cold calls and starting new conversations.
• Comfort working in a performance-oriented, metrics-based environment.
• Ability to study market and industry trends and turn them into effective messaging.
• Interest in building a long-term career in enterprise sales.

Additional Strengths

• Experience with outbound prospecting and lead generation in a B2B setting.
• Interest in technology and in using it to create meaningful business and societal impact.
• Background in tech, sales development, telesales, or related sales roles.

Equal Opportunity

Sitecore is an equal opportunity employer and makes employment decisions without discrimination based on race, colour, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability, veteran status, or any other status protected by local law.