Assistant / Care Coordinator

Role overview

This position sits within a multidisciplinary care team and focuses on delivering well-rounded patient support. The role combines patient engagement, care coordination, preventive health outreach, and the use of digital tools to help patients and caregivers take a more active role in managing health.

You will help improve awareness of available support services and guide patients toward timely actions that can strengthen health outcomes.

Key outcomes

• Develop strong working relationships with both internal care-team members and external stakeholders, including patients and caregivers.
• Support better clinical results through preventive screening efforts, with the aim of lowering readmissions and reducing escalations to tertiary care.
• Collect and use social determinants of health data that may affect social and medical outcomes.
• Use technology to improve patients’ understanding of health topics and their access to relevant resources.

Core duties

• Assist in coordinating patient care activities and documenting care delivery using IT systems.
• Track, complete, and record established clinical indicators and patient care activities accurately.
• Take basic patient measurements as part of screening and monitoring workflows.
• Help close gaps in preventive screening and vaccination under national programmes and initiatives.
• Provide simple health education on lifestyle management, social and physical activity, and self-care.
• Support social prescribing efforts and guide patients in using home monitoring devices such as blood pressure, glucose, and weight trackers.
• Advise patients on vaccination needs and related preventive care steps.

Requirements

• A diploma is preferred for this role.
• Training or qualifications in health promotion will be an added advantage.
• Prior experience in healthcare is preferred.
• Strong verbal and written communication abilities are needed.
• A pleasant manner and professional personality are important.
• Good interpersonal, coordination, and teamwork skills are expected.
• You should be proactive, positive, and genuinely interested in patient care.
• Ability to communicate in English and a local language or dialect is required.
• Comfort using Microsoft Office tools, including Excel, Word, and PowerPoint.
• Ability to work confidently with IT systems and programs is important.

Additional information

This role is based in Singapore and is a full-time, onsite position. It involves close collaboration with patients, caregivers, and healthcare colleagues, with a strong emphasis on preventive care, health education, and digital support in care delivery.