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EM Services Pte Ltd

Customer Relations and Admin Assistant

EM Services Pte Ltd

Singapore · 정규직

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경험
1~2년
샐러리
채용 공고
1
게시됨
1주 전
작업 모드
사무실에서
교육
GCE O Level / A Level / NITEC / HNITEC
적임
Candidates with the stated academic background and suitable communication/customer service skills may apply. Prior customer service experience of 1 to 2 years is preferred.
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직무 설명

Role Overview

EM Services Pte Ltd is hiring a Customer Relations and Admin Assistant based in Singapore. The role combines front-desk customer handling with day-to-day administrative support.

Key Responsibilities

  • Handle enquiries received at the counter, by email, and over the phone.
  • Carry out guest or customer check-in and check-out procedures.
  • Coordinate reservations made through online channels and phone calls.
  • Oversee the booking and scheduling of facilities.
  • Issue bills, process payments, and manage payment collection.
  • Arrange refunds for overpayments or deposit balances where applicable.
  • Support reporting work and provide clerical and administrative assistance as required.

Requirements

  • Education at GCE O Level, A Level, NITEC, or HNITEC level in Office Skills, Business Administration, or a related discipline.
  • Strong communication ability and a customer-focused approach.
  • Careful, accurate, and detail-oriented in daily work.
  • Preference will be given to candidates with 1 to 2 years of experience in customer service.

Work Location

West Coast and Tampines Town Council, Singapore.

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