F&B Restaurant Supervisor

Role overview

This position is within the food and beverage division at a luxury hotel in Doha. The supervisor is responsible for helping the outlet run smoothly, ensuring service standards are met, and supporting a positive guest experience.

Core duties

• Coordinate with the team so service remains efficient and guest needs are handled promptly.
• Check employee grooming and uniform standards and correct any issues.
• Carry out opening and closing tasks, including preparing supplies and tools, cleaning work areas and equipment, and securing the premises.
• Review storage areas to confirm neat organization, FIFO compliance, and cleanliness.
• Track inventory, complete stock counts, and request required supplies when needed.
• Observe dining areas for seating readiness, service quality, guest safety, and overall comfort.
• Raise maintenance requests and follow up on repair needs.
• Support management with hiring, training, scheduling, performance reviews, coaching, counseling, discipline, and motivation.
• Act as a point of contact for the Fair Treatment/Open Door process and lead by example.
• Follow all safety, security, and company procedures, and report incidents, injuries, or unsafe conditions immediately.
• Complete required safety instruction and certifications.
• Maintain a neat, professional appearance and protect confidential information and company property.
• Welcome guests in line with brand standards, respond to service needs, support guests with disabilities, and show appreciation to all visitors.
• Communicate clearly and professionally with colleagues and guests.
• Build strong working relationships and help the team achieve shared goals.
• Uphold quality standards and contribute ideas that improve productivity, efficiency, safety, quality, and cost control.
• Read information accurately in different formats, inspect equipment visually, and perform the physical tasks required during long shifts.
• Lift, carry, push, pull, or place items up to 50 pounds without assistance and move through confined, elevated, or narrow spaces as needed.
• Perform stair, ramp, bending, twisting, reaching, stooping, and other physical movements required in the role.
• Carry out additional reasonable tasks assigned by supervisors.

Experience and education

Applicants should have a high school diploma or GED, at least 2 years of relevant work experience, and at least 1 year of supervisory experience. No license or certification is required for the role.

Work details

This is a full-time, non-management position based in Doha, Qatar. The role is not remote and is expected to be carried out on-site.

Employer values

The employer promotes equal opportunity and an inclusive environment where diverse backgrounds, talents, and experiences are recognized and respected. The organization also emphasizes hospitality, associate well-being, training, development, recognition, and career growth within a luxury setting.

Brand and culture

The workplace is part of a global hospitality portfolio known for service excellence, guest care, and a culture built around teamwork, development, and genuine hospitality.