Manager - E-Commerce (Marketplace)

About the Company

Babyshop is a major omnichannel retailer for babies and children, serving customers across the Middle East, Africa, Southeast Asia, and India. The business operates more than 250 stores and also maintains a strong digital footprint in 14 markets. For over five decades, it has built a reputation for reliable, value-led products in fashion, nursery, toys, and other baby essentials.

Role Overview

This position is a business development role for the Babyshop e-commerce marketplace. The person in this role will be responsible for expanding the marketplace by onboarding and growing third-party suppliers, new brands, and partner accounts under either a consignment or back-to-back model.

Key Responsibilities

• Create and execute category strategies for external brands in a way that supports Babyshop’s existing private-label business and drives online growth in baby products.
• Bring in and grow third-party vendors, new brands, and marketplace accounts, especially within baby and kids apparel.
• Oversee and fine-tune product listings supplied by external partners.
• Design and implement plans to improve marketplace sales and overall profitability.
• Handle vendor relationships, including commercial negotiations and e-commerce vendor management terms.
• Resolve supplier experience issues quickly, including access to data, payment-related matters, MIS reporting, and promotional planning.
• Coordinate brand support for events and promotional campaigns.
• Develop long-term SKU growth for Babyshop categories in coordination with the internal buying team and aligned business goals.
• Study competitor brands across the GCC region and identify suitable brands for onboarding.
• Determine open-to-buy allocations for consignment and outright brands.
• Manage vendor onboarding, day-to-day account operations, financial reconciliation, and payment follow-up.
• Influence senior stakeholders and align them around the business direction.
• Work closely with in-house private label buying teams to ensure smooth execution.
• Identify and apply improvements that strengthen business value and support growth.

Requirements

• Master’s degree is required.
• 5 to 7 years of experience in e-commerce retail.
• Proven leadership ability.
• Strong creative thinking and problem-solving skills.
• Excellent communication and negotiation capabilities.
• Experience with launching international brands or introducing a brand into a new market.

Additional Information

This role is focused on building the marketplace business, improving supplier performance, and supporting long-term growth through brand expansion, commercial execution, and stakeholder collaboration.