Manager, Workplace Accommodation

About the Role

This position is for a Manager, Workplace Accommodation based in the United States. The role is responsible for leading and evolving a workplace accommodations program to ensure employees receive timely, compliant, and high-quality support throughout the accommodation process. You will oversee end-to-end case management and guide a team handling complex accommodation requests in alignment with federal and state regulations. This critical position ensures fairness, consistency, and legal compliance while supporting employees and managers through sensitive situations. Collaboration with HR, legal, leave management, workers’ compensation, and other internal stakeholders is key for seamless coordination. This is a leadership and operational role requiring attention to detail, empathy, and effective escalation management. You will also contribute to training and education programs to enhance organizational understanding of accommodation policies.

The work environment is mission-driven, people-focused, and dedicated to supporting employee well-being and inclusion.

Accountabilities

• Lead and manage the workplace accommodations team, ensuring high-quality service delivery and consistent application of policies and procedures.
• Oversee end-to-end accommodation case management, including complex and escalated cases, through the interactive process in compliance with applicable laws.
• Develop, implement, and improve standardized accommodation policies, processes, and workflows to support organizational effectiveness.
• Coordinate closely with HR, legal, leave management, payroll, workers’ compensation, and other stakeholders to resolve accommodation-related issues.
• Ensure accurate tracking, documentation, and compliance across all accommodation cases and reporting requirements.
• Provide training, guidance, and education to leaders and HR partners on accommodation obligations and best practices.
• Contribute to the design and delivery of learning programs that build organizational capability in workplace accommodations.

Requirements

• Bachelor’s degree or equivalent combination of education and professional experience in HR, Employee Relations, Accommodations, or Leave of Absence.
• 5+ years of relevant experience managing workplace accommodations, employee relations, or leave administration with strong regulatory compliance exposure.
• At least 3 years of supervisory or team leadership experience in a people management role.
• Strong knowledge of ADA, reasonable accommodation processes, and related federal and state employment regulations.
• Experience managing complex employee cases and escalations with discretion, empathy, and sound judgment.
• Strong collaboration skills with the ability to work effectively across HR, legal, and operational teams.
• Excellent communication, organizational, and problem-solving skills.
• Ability to build structure, improve processes, and drive consistency in a high-volume case management environment.

Benefits

• Competitive salary ranging from 116,272 USD to 167,336 USD annually, based on experience and qualifications.
• Comprehensive medical, dental, and vision insurance coverage.
• Retirement plan options to support long-term financial security.
• Generous paid time off and flexible leave programs to support work-life balance.
• Employee assistance programs and wellness resources to support mental and physical well-being.
• Opportunities for professional development, training, and career growth within a large healthcare organization.
• Inclusive and values-driven work environment focused on respect, collaboration, and belonging.
• Access to strong community-focused mission work within a well-established healthcare system.

Additional Information

This position is listed on behalf of a partner company. Applications and next steps are managed by the partner company.

Jobgether uses an AI-powered matching process for quick, objective, and fair application reviews. The system identifies top-fitting candidates, and this shortlist is shared with the hiring company. The hiring company manages final decisions and subsequent steps like interviews and assessments.

Data Privacy Notice: By applying, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share it with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You can exercise your rights (access, rectification, erasure, objection) at any time. AI tools may be used to assist in the hiring process (e.g., reviewing applications, analyzing resumes), but human judgment remains central to final hiring decisions.