OPD Coordinator

About the Role

Medico Hub is urgently seeking an OPD Coordinator for an eye hospital in Patel Nagar, Delhi. This full-time, onsite position is ideal for fresh graduates looking to start their career in healthcare administration. The role involves managing patient flow, coordinating appointments, assisting patients, and supporting daily OPD operations.

Responsibilities

• Manage patient appointments and schedule OPD consultations efficiently.
• Facilitate patient registration and guide them through the consultation process.
• Direct patients to the appropriate hospital departments.
• Collaborate with doctors, reception, and nursing staff to ensure seamless patient movement.
• Address patient inquiries and provide essential information.
• Maintain accurate records and documentation for the OPD.
• Contribute to a positive patient experience and high service standards.
• Assist with various administrative and operational tasks within the OPD.

Requirements

• Graduation in any field is required.
• Freshers are encouraged to apply; prior experience in a hospital, clinic, or customer service role is beneficial but not mandatory.
• Proficiency in basic computer applications, including MS Office and email.
• Excellent communication and interpersonal abilities.
• A professional demeanor and a patient-centric approach are essential.
• Strong organizational skills and the capacity to manage multiple tasks.
• A proactive attitude and a desire to develop within the healthcare sector.

Perks

• A supportive environment for freshers.
• Comprehensive training and development opportunities.
• A collaborative team and management structure.
• Potential for career advancement in healthcare administration.

Eligibility

Graduates in any discipline are eligible. Freshers are preferred, but candidates with prior experience in hospital, clinic, or customer service will be considered an advantage.

Education Required

Any graduate

Skills

• Patient Coordination
• Appointment Scheduling
• Customer Service
• Communication Skills
• Data Entry
• MS Office
• Healthcare Operations
• Administrative Support
• Interpersonal Skills
• Record Keeping